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Extended Stay America - Hartford - Meriden
- Hotels
- Meriden, CT
About this business
Location details
366 Bee St., Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a nice and clean hotel … we love the stay - tks
Business response:
Dear Patricia, Thank you for your kind words about Extended Stay America! We're delighted that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests and maintain high standards, and your feedback is a wonderful validation of their hard work. We appreciate your kind words and look forward to your next visit.Sincerely,Hotel Management
Staff is very friendly rooms are great with all the comforts of home
Business response:
Dear Carolyn, We are delighted to read you had a pleasant experience at Extended Stay America. Our team takes pride in providing friendly service and comfortable accommodations. It's wonderful to know you felt right at home during your stay. Thank you for your kind words, and we look forward to welcoming you back soon.Sincerely,Hotel Management
We were 2 couples with 2 units - Kitchen in one of the units had non-working stove burners and plugs (so you couldn't plug in the coffee pot). The other units stove tops burners were covered in some kind of a black film (nasty). We had brought stuff to cook our own breakfast because it was Mother's Day week-end and we figured the local places would be very busy. Also, even though this place advertised "Breakfast Included" it is a "bag" breakfast. We did wind up cooking but actually left the place cleaner than we found it. St... read more
Business response:
Dear Corrine, We apologize for the inconvenience you experienced during your stay. It is disappointing to hear about the issues with the kitchen amenities and the breakfast offerings not meeting your expectations. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your kind words about our staff and their service. Please know that we take your comments seriously and strive to provide a comfortable experience for all our guests. Thank you for bringing t... read more
The service staff are very friendly
They did not even have our reservation which was made months ago. They did not have two quees only singles. The floors inelecater were filthy. Floors in room were sticky. Light fixture comi g out of wall. ABSOLUTELY NOT WORTH THE MONEY
Business response:
Dear Susan, We sincerely apologize for the inconvenience you experienced with your reservation and the condition of your room. Your feedback regarding the cleanliness and maintenance issues is concerning, and we regret any discomfort caused. We take such matters seriously and will address them with our team to prevent recurrence. We understand the importance of providing our guests with a comfortable and welcoming environment, and we apologize for falling short of your expectations. Your satisfaction is important to us, and ... read more
Our car was stolen 3 nights ago
Business response:
Dear Daniel, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Hartford - Meriden
How is Extended Stay America - Hartford - Meriden rated?
Extended Stay America - Hartford - Meriden has a 3.4 star rating with 1,434 reviews.
When is Extended Stay America - Hartford - Meriden open?
Extended Stay America - Hartford - Meriden is open now. It will close tomorrow at 12:00 a.m.