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366 Bee St., Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
An adequate place to stay. Looks nice on outside but needs TLC in rooms. Dishwasher is dented, door won't close and door seal pulled halfway off. There is rust inside of unit. Did not need but should be removed or updated. The bathtub does not drain when you shower. Bedside lamp bulb is broken and can not even be removed to replace and appears it has been broken for a long time. I informed the front desk and was told mantenance was not here until Monday. Microwave wouldn't turn off after use and when I went to the desk she k... read more
Business response:
Please accept our apologies for the maintenance issues at our hotel, and we thank you for bringing it to our attention. We assure you that work with our maintenance team in an effort to improve our services. We hope you will give us a second chance to provide you with an improved stay the next time you are in the area. Sincerely, Hotel Management
The location was convenient. The staff was friendly
Business response:
Vanessa, thank you for taking the time to review your stay at Extended Stay America. We're glad to know our location was ideal for you and that you were pleased with the service provided by our associates. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Flexible and friendly! Nice staff pets welcome. !!!
Business response:
Chris, it was a pleasure hosting you at Extended Stay America. We are glad to know you were impressed with our courteous associates and that you liked our pet-friendly policy. Thank you again for including us in your travel plans. We hope to see you soon. Sincerely, Hotel Management
THE GROUNDS ARE CLEAN THE STAFF IS FRIENDLY GREAT AREA THE GRAB AND GO BREAKFEST WAS BETTER THEN OTHERS I HAVE SEEN BEFORE THERE WAS AN ODOR WHEN YOU WALK IN THE LOBBY THINKING IT WAS THE CARPET AND EVEN IN MY ROOM ..BUT OTHER THEN THAT DEF BOOK COMFY BED AND QUIET I WOULD STAY AGAIN WHEN IN CT
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know that you enjoyed your time with us and that you were impressed with the great service delivered by our associates. We appreciate your loyalty towards our brand and look forward to seeing you again soon. Sincerely, Hotel Management
Amazing and very nice staff very happy I would recommend this hotel to anyone
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. Thank you for recommending us, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
My family couldn't call me directly they had a new phone service and it didn't work
Business response:
Thank you for writing us a review and sharing your experience. We are sorry for the inconvenience you had as you were not able to make or receive a call through the phone in your room and speak to your family members. Please be assured your concern has been relayed to our service provider in an effort to improve our service levels. We hope you choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
On your site I had put a filter to have hotels with breakfast. This hotel doesn’t have any. I felt I was lied to.
Business response:
Thank you for being our guest. We are sorry you were not able to take advantage of our grab-and-go breakfast and regret the inconvenience it caused to you. The frustration caused is clearly understood. Your feedback is shared with the appropriate team to find out what went wrong and ensure such incidents do not repeat. Please consider giving us a chance to improve your impression of us on your next visit to our area. Sincerely, Hotel Management
Extended Stay America - Hartford - Meriden has a 3.4 star rating with 1,457 reviews.
Extended Stay America - Hartford - Meriden is open now. It will close tomorrow at 12:00 a.m.