Extended Stay America - Houston - IAH Airport

James 

on Expedia

7 years ago

super gave the feeling I was at home the staff excellent Mexican restaurant next door was excellent and reasonable 

Samone 

on Expedia

7 years ago

Very Impressed for the price As an ex head of housekeeping mgt I know what a clean hotel should look like. This hotel gets an A+! My room was immaculate. The price was very affordable. I will definitely stay here again. The staff was courteous and very helpful. 

Anonymous 

on Expedia

7 years ago

Well communicated , parking lot is in good condition and secure! 

Anonymous 

on Expedia

7 years ago

The front desk staff was excellent. However, the toilet backed up and although was accommodating to provide another room, that toilet was also in need of repairs. I would suggest the hotel do some more maintenance checks to ensure everything is okay. 

shahid 

on Expedia

7 years ago

Average hotel stay- not fabulous The room we got had a very old smell to it. and carpet was old and need to be shampooed. They only clean the room once a week and if you stay less then 1 week then they will not service it. I asked front desk if they could send someone down to vacuum at least. they said someone would come but no one ever came. plus you have to take trash out to the dumpster at the far end of lot yourself. I don't know why people rated this as a fabulous hotel. I would say its pretty average.