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Extended Stay America - Houston - IAH Airport

4.4
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1500 N. Sam Houston Pkwy. E., Houston, TX, 77032, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4674 reviews
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Scott's profile image
9 months ago

Business response:

Thank you for your feedback. looking forward to having you stay again soon. 

lynn's profile image
9 months ago

Service desk was great. 

Business response:

Thank you for your feedback. looking forward to having you stay again soon. 

Khoury's profile image
Khoury 
9 months ago

Business response:

Thank you for your feedback. looking forward to having you stay again soon. 

TiaErika's profile image
TiaErika 
10 months ago

There was a mass amount of bugs dead in multiple locations, like the fridge and bathroom, and around the room, or literally crawling up the walls. I had to take photos as proof to show the front desk and there was literally one on the counter as i was showing them. The laundry room was open to all guests, but the dryers were offline the entire stay so i couldn't dry my laundry until i took it up to the front desk. The staff was very accommodating and understanding, which was about the only upside, and the beds were well made... read more

Business response:

Dear TiaErika, Thank you so much for sharing your experience with us! We are grateful for your kind words about our staff. However, we want to extend our sincere apologies for not doing so in the areas you outlined. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider revisiting us so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management 

Gloria Esther's profile image
Gloria Esther 
10 months ago

Business response:

Thank you for your feedback. looking forward to having you stay again soon. 

Syed's profile image
10 months ago

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
10 months ago

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management 

Anisa's profile image
11 months ago

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management 

David's profile image
11 months ago

No on site cafe, no real breakfast. No coffee, tea or kettle in room. 

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Houston - IAH Airport

How is Extended Stay America - Houston - IAH Airport rated?

Extended Stay America - Houston - IAH Airport has a 4.4 star rating with 674 reviews. 

When is Extended Stay America - Houston - IAH Airport open?

Extended Stay America - Houston - IAH Airport is open now. It will close tomorrow at 12:00 a.m.