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Extended Stay America - Houston - IAH Airport
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 N. Sam Houston Pkwy. E., Houston, TX, 77032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok A bit oldish looking, smells funny sometimes in the corridors or lift, needs a good refurbishing, but could i expect a 5 star considering what i paid per night? The kitchen was functional, good appliances, but some of the dishes came dirty, hardly any washing up liquid available, and many cockroaches friends of all sizes running around the kitchen, bed, walls, bathroom. At least, you feel less alone in the room, it's entertaining, but it's not good hygiene at all. I know pest control can be a real problem around Houston a... read more
Business response:
Dear Guest, thank you for taking the time to review your stay with Extended Stay America. We are pleased that you were impressed with our ideal location, amenities, and our dedicated team members. They continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. We appreciate your business and hope to accommodate you again so we may provide you with a much-improved experience.Sincerely,Hotel Management
Beautiful room, customer service was great, and bed was so comfortable.
Business response:
Dear Nina, thank you for the excellent review. We are pleased you had a wonderful experience at our hotel during your recent visit. Everything we do aims to provide you with a relaxing, comfortable stay, and we are delighted that you loved our comfortable beds and got a great night's sleep. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Definitely disappointing The room itself was clean and spacious but the hallways and common spaces were dingy and smelled damp and smoky. Specifically chose extended stay for the kitchenette but it was not stocked with anything—no plates, cups, bowls or silverware—even disposable ones—nothing. No in-room coffee maker. No dish soap or dishwasher pods. No serving utensils, pots or pans. I’ve never seen an extended stay kitchenette completely empty like this. Why even bother having it? I did not attempt to use the pool due to w... read more
Business response:
Dear Kaced, thank you for being our guest. We apologize for the various issues that made your overall stay, not a perfect one. To ensure kitchenware's cleanliness, these items are available at the front desk, and we deliver them to your suite on request. Although we work hard to provide a clean and comfortable environment, we regret if the smell in the hallways and the noise compromised your experience. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue or mov... read more
Facility was nice for the price but the receptionist is ghetto and no where to be found… oh and there is no breakfast bar only cereal bars no juice no nothing
Business response:
Dear Jeanette, we are happy you chose Extended Stay America for your recent visit to the city. We are glad that you had an overall great stay. We have shared your feedback about the front desk and the breakfast with the concerned team. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Good experience Check in was fast and easy. There were kids and dogs on the floor that I stayed but it’s a hotel that’s to be expected. Quiet for the most part. Very clean no smoke smell. I’d definitely stay here again.
Frequently asked questions about Extended Stay America - Houston - IAH Airport
How is Extended Stay America - Houston - IAH Airport rated?
Extended Stay America - Houston - IAH Airport has a 4.4 star rating with 674 reviews.
When is Extended Stay America - Houston - IAH Airport open?
Extended Stay America - Houston - IAH Airport is open now. It will close tomorrow at 12:00 a.m.