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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's not fancy but... We're not expecting the Ritz for less than $100 a night. For the price I paid, this place was really quite nice. I didn't see any bugs. The sheets and towels were clean and the bed was almost better than at home. It was quiet. I loved the full size fridge since I like to bring my own food. I never tried the stove but the microwave was fine and I borrowed a coffee pot and dishes from the front desk during our stay. The guy at the front desk was charming and very helpful. Parking is easy and well lit. And... read more
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and had a pleasant stay with us. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The outside of the property looks nice. The inside shows it's clearly an old hotel. The road noise was unbearable. They really need to install better windows as the highway is extremely close.
Business response:
Kim, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we apologize that your room fell short of your expectations. Also, we are sorry for the noise issue. Your feedback with regard to the condition of your room will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
BEST BANG FOR YOUR BUCK!!! I was able to book same day as check in.AMAZING! Full kitchen and pretty comfortable bed.I've stayed at 3 other places in Houston,2 of which are more upscale,during my journey of healing at MD Anderson. This was by far and away the best of the 4 and I will be returning to this place in particular!!!
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Pleasant Stay ... Great location, close to freeway, downtown and Rice University.
Business response:
Brandon, thank you for being our guest. We are delighted to know our ideal location was the highlight of your pleasant stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Julie, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Disgusting!!! Dead bugs seen laying in kitchen floor, no water pressure to rinse shampoo from my hair, toilet ran all night. Stains on bed sheets. Told staff member, he said there is nothing he can do. Disgusting for $82.79 a night.
Business response:
Shirley, thank you for reviewing our hotel. Please accept our apologies for the cleanliness and maintenance issues you experienced in your room. We assure you that we have discussed your feedback with the respective teams, and we’re working with them in order to fix all the problems you mentioned immediately. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.3 star rating with 2,840 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.