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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast was too plain. The set-up inside the room is good. Over-all rating is average compared to the other Extended Stay America here in California. My friend was bragging about your hotel but she was wrong.
Business response:
Dear Analynne, thank you for being our guest. We appreciate your comments about how much you enjoyed your overall stay; however, we were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon.Sincerely,Hotel Management
The property felt safe but there were cigarette butts all over the parking lot. They didn't have an ice machine or a hair dryer (which is standard at hotels) otherwise it was clean and the staff was nice. They also ran out of cups for breakfast and their breakfast is definitely lacking!
Business response:
Dear Deborah, we are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve. Sincerely, Hotel Management
Our stay was a solid 8/10. Staff was very friendly and check in and out was quick and easy. There wasn’t a coffeemaker in the room and the bed could have been more comfortable, but it was clean and had HOT water! I was also very pleased to not smell smoke anywhere in the building!
Business response:
Dear Rebecca, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Clean and right across the street from NASA. Price reasonable.
Business response:
Dear Frank, thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely,Hotel Management
Rooms are quite spacious and clean.
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.