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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds are hard and uncomfortable The room they put us in had a bad A/C it was hot and smelled like smoke even though it was a smoke free room. I went down and waited cause no one was at the front desk the guest there say they are going under new management or something she switched us to another room which A/C was working as it should but even this room smelled but tollerable. The beds are uncomfortable and hard they have about 1 inch padding if that other than that it was ok. I would not book at a extended stay again.
Business response:
Dear Guest, thank you for your candid review. We apologize for your concerns about the bad smell and uncomfortable bed in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Fantastic staff
Business response:
Dear Jocelyn, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. We hope you will stay with us again. Sincerely, Hotel Management
Great value Reasonably priced and decent stay. No frills room/property. Dog friendly. Right across the street from Space Center Houston.
Business response:
Robert, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We are also glad you loved our location with its proximity to the Space Center Houston and that you gave us the perfect rating. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
We never saw anyone in front except when we checked in. But police officers secured the property
Business response:
Dear Tommy, our gratitude for reviewing your stay at Extended Stay America. However, we apologize for the service you received from our staff. This is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. Thank you for being our guest, and we hope you will stay with us again so we can show you the hospitality for which we are known. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.