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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean Friendly atmosphere, clean rooms , hot water & free washer n dryers
Business response:
Dear Brittney, Thank you for your kind words. We’re thrilled to hear that you enjoyed our friendly atmosphere, clean rooms, hot water, and the convenience of our free washers and dryers. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely,Hotel Management
Space city Upon arrival the room was clean but however there was a mold wet smell that just was unbearable. We did report the issue which we was then moved to another room which unfortunately had the same smell , icebox had a loud noise all night long . The location is perfect but the rooms need to be remolded and carpet professionally cleaned , & windows cleaned as well .
Business response:
Dear David,Thank you for taking the time to share feedback about our hotel. We sincerely apologize for the issues you experienced despite our efforts to resolve them by moving you to another room. We understand how frustrating this must have been for you. Please know that we take all these concerns seriously and will promptly address them with our team. We are committed to prioritizing the comfort and satisfaction of our guests above all else. Therefore, we hope you will revisit us so we can show you the experience you deser... read more
It's said to be no smoking. You can smell that people smoke inside the room and the management seems to be obvious about it or just totally ignore it. You can clean the room and the area but you cant hide the smell of a smoke ot sticks on the wall and carpet.
Business response:
Dear Jeffrey,Thank you for being our guest and for the valued feedback. We are so sorry for the issues you had during your time with us. We have strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. It was a pleasure to have you as our guest, and we hope to have you back for the seamless stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 3.6 star rating with 3,603 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.