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Extended Stay America - Houston - Sugar Land

2.9
  • Hotels
  • Sugar Land, TX

About this business

HospitalityHotels

Location details

13420 Southwest Fwy., Sugar Land, TX, 77478, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.92,803 reviews
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Anonymous 
6 years ago

Good, easy checkin. Nice staff. Clean room. Would come back. 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your well-kept suite. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Lashunda 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago
marc's profile image
marc 
6 years ago

home like room w kitchen hardwares very comfy like home 

Business response:

Marc, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and loved your clean and comfortable accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

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Tristan 
6 years ago
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GG 
6 years ago

Good location. Great price. Clean. Expedia made my reservation experience a really good one. 

Business response:

Thank you for the glowing review of Extended Stay America. It is our goal to deliver great value at a fair price. We believe that our prime location and well-kept property make us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Love this property, makes you feel like a second home 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Karel's profile image
Karel 
6 years ago
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HAI 
6 years ago

I paid for breakfast, but don't see anything. The room really smell. No staff at front desk until 7:00 am. The hotel really short staff. I couldn't get print out receipt when I checked out. 

Business response:

Thank you for being our guest. We are sorry for the odor in your room and regret the service issue you encountered. We have taken note of your feedback and will share it with the appropriate team so that we can improve our service going forward. Regarding your concern about the bill we would like to mention that while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. If we could be of any further assistance, we would be happy to be of service. We hope you will... read more

Frequently asked questions about Extended Stay America - Houston - Sugar Land

How is Extended Stay America - Houston - Sugar Land rated?

Extended Stay America - Houston - Sugar Land has a 2.9 star rating with 2,803 reviews. 

When is Extended Stay America - Houston - Sugar Land open?

Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.