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Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Close to the airport, but don't expect much. Arrived at check-in to find a sign saying staff "stepped away to help a guest." The couple in front of me had already been waiting 30 minutes for someone to return to the front desk. One drawer in room was full of someone's clothes. Toilet paper holder was falling out of the wall...stopped trying to pick the roll of toilet paper off the floor. Globs of toothpaste on bathroom sink/counter. Tub was filthy. No hair dryer in room - request at the front desk.
Check your bed before you lay. Two locations in the same area it was a little confusing to which location I was booked at. The first room wasn't clean but the desk assistance was quick to correct the error.
Great place for a mid trip rest Felt really great about the service all during the stay. All met staff inquired about our needs
Business response:
I want to thank you for taking the time to post a review of your stay. I'm thrilled that our staff provided you with such great service, and that we were able to meet all your needs for your short stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
My hotel stay My stay at the room was wonderful and I totally enjoyed myself.
Exactly as we expected! Night staff helpful upon arrival. Room had extra which we did not use but nice that they were available. refrig., stove & utensils.
Quiet, restful stay I stayed in this hotel for a business trip. The meetings I attended at another hotel were long and intense. I chose to come to this hotel away from all the noise and for the lower pricing to relax and get some rest. I was very comfortable and had what I needed except they were out of decaf coffee! I could easily overlook that for the other accommodations they did have.
Business response:
Thank you so much for posting a review of our property. It was disheartening to read that we were unable to get you decaf coffee; however, I am so pleased that we were able to provide you with a comfortable stay overall. Please know that I am reviewing our inventory to ensure that we do not run out of decaf coffee again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Never will pick this hotel again First the bathroom door knob was broke. The freezer did not work fridge was barely working. They say it's a kitchen but it has no oven. Let's just say it was a horrible stay
OLDER, COLD UNINVITING ENVIRONMENT CARPET RIPPED UP IN MUCH OF HOTEL. EVERYTHING CEMENT. NOT WARM NOR INVITING. WOULD NOT STAY AGAIN. $25. ROOM.
Clean, but bad service Room was clean, but hallways were dirty. Hotel staff was EXTREMELY rude. Our phone in the room did not work. Amenities such as coffee maker, plastic cups, and tissue were very minimal. Biggest disappointment was the hotel staff because even the manager I talked to was very unpleasant. Good for the reduced expedia price. Expedia service was pleasant.
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.