This profile has been claimed by the business owner or representative.
Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good hotel, full kitchen The value of the hotel room does not match the price paid. Good hotel but price was much more than what the room's worth.
Business response:
Thank you for posting a review of our hotel. I am glad to hear that you enjoyed your fully equipped kitchen during your stay. Still, I apologize that you feel your room did not match the price. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
Friendly and extremely helpful staff Our night clerk for our late check in was extremely competent and professional. The manager and shuttle driver were kind and knowledgeable about the area..
Business response:
Thank you so much for sharing your experience with us. I’m glad to hear that you found our staff to be friendly and helpful during your stay. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Poor breakfast selection Didn't have enough breakfast options. Understandably since there's no tables to sit down and enjoy something like waffles which are offered by most motels. I get that your costumers generally eat in their rooms. Since, there isn't food within easy walking distance you should be offering more and past 9:30. Also, both times I tried to use the vending machine it was offline. Also, it would be nice if your lobby had info on closest convenience stores and restaurants.
Business response:
Jeff - Thank you for taking the time to write a review of your stay. I sincerely apologize that our vending machine was not in working condition and that our breakfast selection was not what you expected. Your comments will be very useful as we continue to improve our guest experience. Still, I am glad to hear that you found our staff to be helpful and your bed to be comfortable during your visit. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
You get what you pay for... I booked this room during the men's sweet 16 tourney at an attractive rate. The room was clean but outdated. It's the type of room you book if you do not plan on spending much time in it. If you need a quiet, clean place to rest for a few hours then it's fine. If the hotel is apart of your trip experience, i do not recommend it.
Business response:
Maranda - Thank you for taking the time to post a review of your stay. I'm glad to hear that you enjoyed your clean, quiet room. Still, I am sorry that you found the room to be outdated. Your comments will be useful as we continue to improve our guest experience. Thank you again for your review. We hope to see you again, should your travels bring you back to our area.
Not fancy, but nice. It was pleasant. The facilities are older, but well kept and the staff was super.
Business response:
The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Again, thank you for the comments. We look forward to welcoming you back in the future!
You get what you pay for The staff was extremely nice, pleasant and courteous. They went out of the way to accommodate me to the fullest! I cannot say enough about the staff! (everyone from the shuttle driver Dave (I believe,) to Monika and Eldrin at the front desk.) The room was a little lower than what I was expecting. It was not "dirty" but it was not as nice as I expected. I did not expect the Ritz by any stretch of the imagination, however, I did expect more. However, I only paid $64 (including tax) which put me right n... read more
Good for the price We stayed for a quick over nite. Room was clean with a kitchenette in it. A little wear and tear noted but overall pretty decent.
Close to airport The hotel is an easy drive from the airport, although the driveway into the hotel is not plowed for snow or ice. The beds are comfortable, but the "grab and go" breakfast service is really bad. The have a few oatmeal bars and some packs of instant oatmeal.
There is no food service in the motel, but several local restaurants deliver. I had Chinese delivered and it was yummy.
Business response:
Bonnie - Thank you for taking the time to write a review of your stay. It's great to hear that our staff provided you with such great service and you found the airport shuttle to be convenient. As well, I am glad that you liked your clean room and our hotel's location. The local Chinese food restaurant is delicious! Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.