Extended Stay America - Indianapolis - Airport

Business response:

Michael, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Jakob, thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Many thanks for taking the time to post your rating online. Impressing our guests is a top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Mallory, it was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with most aspects of our hotel, especially with your comfortable room and the attentive service provided by our staff. We look forward to being of your service again whenever your plan brings you our way! Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

All of us here at Extended Stay America are thrilled to read you loved your stay with us. We appreciate you mentioning how convenient is was to have in-room amenities in your suite as this is an important feature to many travelers staying for multiple nights. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

We appreciate your stay and for taking time to leave feedback. It's great to read about the enjoyable aspects of your visit, and we apologize for the difficulties you experienced. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked some aspects of your room. That being said, we are sorry for the service issues you experienced while here and regret the inconvenience caused. We will address your concerns with our team to look for ways to step up our game. We truly hope to have the privilege of hosting you again the next time you visit our area. Sincerely, Hotel Management