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Extended Stay America Hotel Jacksonville - Butler Blvd. is located at 6961 Lenoir Ave E, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging.
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Jason, Thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations that you should have experienced on this visit.Sincerely,Hotel Management
Good location, pet friendly
Business response:
Dear Mark, thank you for being our guest at Extended Stay America; we appreciate you mentioning to future guests we are a pet-friendly hotel. We are glad our location was convenient for everything you wanted to do on this visit. We look forward to your next stay! Sincerely,Hotel Management
Overall stay was excellent just had one major issue room 239 the refrigerator was rusty looking very unappealing.
Business response:
Dear JAMES, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
So so hotel Hotel could use some remodeling, or general maintenance. Corner of molding by the floor was peeling up. Smoke detector, or something in ceiling, hanging from wires and not attached to ceiling. My room was on 2nd floor right above the entrance and i could hear everyonea conversation outside so clear, i thought my window was open. Cleanliness was ok. No ice machine on site.
Accepted dogs
Business response:
Dear Mark, thank you for your recent stay at Extended Stay America. We are pleased we could make you and your companion most comfortable during your stay. We try to accommodate our guests with pets by placing them near the exit to make it most convenient for their needs. We look forward to welcoming you again whenever your travels bring you back to the area.Sincerely,Hotel Management
Extended Stay America - Jacksonville - Lenoir Avenue East has a 4.3 star rating with 1,317 reviews.
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.