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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Yes,yes.
There was two roaches in my room. I am at the state was great. In the front desk attendant was great. Nathan did great handling this situation. His professionalism would actually make me come back and stay again.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad to hear that your overall visit was enjoyable and that the assistance you received made a positive impression. It is encouraging to know that Nathan handled the situation with professionalism, leaving you feeling supported and valued as a guest. Feedback like yours highlights the dedication of our team and their commitment to providing attentive service. We appreciate your kind words and are pleased to hear that this interaction has influenced yo... read more
Yes
Business response:
Dear Guest, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic review. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management
エアポートホテルとはいえ、空港から（まで）のアクセスがなく結局Uberを頼まなくてはいけなくて宿は周りより安かったけど、総合的には高くついたので、ホテルの情報として無料シャトルの有無など明確にした方が良いと思いました。Uberの運転手さんが隣のマリオットからは無料送迎シャトルが出てるから、そっちから乗るといいよと親切に教えてくれたけど、大荷物を持って道を渡るわけにもいかず、Uberだけが頼りとなる宿だったので、車など足がない人には不向きの場所です。 夜９時頃に到着したが、宿にはもちろんのこと、周りに食べるところが一切なく食事なしで夜を過ごした。
It is in allright condition. Little run down.
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We are glad to know that your visit offered a generally acceptable experience, and we truly appreciate your openness. Feedback like yours helps guide ongoing enhancements, and your perspective is valuable as we continue refining the overall environment for future guests. Our team remains committed to offering a comfortable stay and pleasant service. We hope you will consider returning so we may provide an experience that feels even more welcoming and refreshed. Sincere... read more
MY FAVORITE THING WAS THE STAFF. WONDERFUL CREW. This is a humble but clean and functional hotel. Which was perfect for me. Everything works and the internet is pretty decent.
The staff was welcoming and friendly.
Business response:
Dear Guest, It is wonderful to hear that the team made you feel so welcomed during your visit. Knowing that their warm approach added to your experience truly means a lot. We appreciate you taking a moment to share your thoughts and are glad your stay felt comfortable from the start. We look forward to having you back for another pleasant visit at Extended Stay America. Sincerely, HotelManagement
When we walked in to check in, we could smell weed, there was two "friends" setting in the lobby near the clerk hanging out so we got mediocre service. Room was dated, cleanish.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We are glad that aspects of your stay were satisfactory and that the accommodations met your basic expectations. Your observations about the lobby experience and room condition are noted, as they help us understand areas where improvements may enhance the overall visit. We value your feedback and hope that future stays can provide an even more enjoyable and comfortable experience. Our goal is to create a welcoming and positive environment for all visitors, and... read more
The room has sufficient space.
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,349 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.