Extended Stay America - Kansas City - Airport

Business response:

Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Extended Stay America. We are delighted to know that you found our accommodations clean. Our housekeeping team takes great pride in maintaining a fresh and comfortable environment, and your kind remark makes it so worthwhile. We value your support and hope to have the pleasure of hosting you again soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Dear Guest, We are delighted to hear that you always have a great stay at Extended Stay America! It means a lot to know our management and team help make your visits enjoyable, and we truly appreciate your kind recognition of their efforts. We’re also glad the peaceful setting, value, and nearby conveniences helped make your stay even better. Thank you for choosing to stay with us. We look forward to welcoming you back again soon! Sincerely, Hotel Management 

Business response:

Dear Guest, We’re so glad your arrival process was smooth and hassle-free! At Extended Stay America, we know how important it is to start your visit on the right note, and it’s wonderful to hear that everything went seamlessly. Our team works hard to make each guest feel welcomed from the moment they walk through the door. We truly appreciate you sharing your experience and hope to see you again soon for another great stay Sincerely, Hotel Management 

Business response:

Dear Guest, We are glad to hear that your stay met your expectations for a convenient overnight visit. Ensuring a clean and comfortable environment for guests, especially those traveling or in transit, is always a priority. Your comments are appreciated, and they help us continue providing reliable accommodations for quick stays. We hope to welcome you back in the future, whether for another brief stop or a longer visit, and aim to make each experience as smooth and comfortable as possible. Sincerely, Hotel Management 

Business response:

Dear Guest, We always aim to provide a welcoming environment; however, we regret to learn that your arrival experience and overall comfort did not meet expectations. Professional and attentive service is very important to us, and your comments regarding the front desk interaction are being taken seriously. We also understand how important comfort and basic in-room items are during a stay, and your concerns will be reviewed with our team to ensure improvements are made. We truly value your input and hope to have the opportuni... read more