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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and quiet place close to the airport. The room was clean and spacious, and the staff was kind and helpful. The cons were the smell of weed in the hallways, but the room didn't smell, so it wasn't really a big deal. Also upon further inspection the floor underneath the bed wasn't cleaned to the same standard as the rest of the room. All in all, a good stay at a good price.
Business response:
Dear Pauline, Thank you for taking the time to share your detailed review of Extended Stay America. We are glad to hear you enjoyed the tranquil environment of our hotel, found our room spotless, and that our team was attentive during your stay. It is also a delight to know that our convenient location enhanced your experience. However, we apologize for the few inconveniences encountered. Your comments have been shared with our housekeeping team to ensure a more consistent standard throughout our property. We appreciate your... read more
Mein Zimmer und mein Badezimmer war sehr sauber. Das Bett bequem und das Personal sehr freundlich. Ich komme gerne wieder.
I like it
Business response:
Dear William, We are pleased that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future. Sincerely Hotel Management
My room had a door that was warped and you could see light coming in at the bottom corner. It also had no smoke detector that I didn't notice until morning. The elevator was not clean. The area is decent but the property is probably what I should have expected for the rate paid.
Business response:
Dear Guest, Thank you for taking the time to provide your feedback regarding your recent stay. We sincerely apologize that your experience did not meet your expectations. We greatly appreciate you bringing these concerns to our attention, as the comfort and safety of our guests are of utmost importance to us. We will address your comments promptly with our team to ensure improvements are made. While we are pleased to hear that you found the area convenient, we are committed to providing a superior overall experience and hope... read more
Close to airport and beside a sheriff station a very safe area.
Satisfied Customer! Very friendly service, the room was nice. Breakfast I wish had some more variety or options. But every enjoyable even though it was short!
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear you enjoyed the friendly service and found the room comfortable. While we’re pleased your stay was enjoyable, we appreciate your note about breakfast variety and will keep it in mind for future improvements. We look forward to welcoming you again to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,330 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.