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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would like another chair in for sitting while eating and luggage bench
Extremely convenient for flying out of MCI. Clean. Excellent value.
Business response:
Dear Don, Thank you for your valuable feedback. We are pleased to learn that our location facilitated a seamless and stress-free travel experience. Additionally, it is gratifying to know that our cleanliness standards and overall value met your expectations. We sincerely appreciate your decision to stay with us at Extended Stay America and look forward to welcoming you back during your next visit. Sincerely, Hotel Management
Good
Business response:
Dear Irving, We are pleased that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future. Sincerely, Hotel Management
Good services
Nice and quiet place close to the airport. The room was clean and spacious, and the staff was kind and helpful. The cons were the smell of weed in the hallways, but the room didn't smell, so it wasn't really a big deal. Also upon further inspection the floor underneath the bed wasn't cleaned to the same standard as the rest of the room. All in all, a good stay at a good price.
Business response:
Dear Pauline, Thank you for taking the time to share your detailed review of Extended Stay America. We are glad to hear you enjoyed the tranquil environment of our hotel, found our room spotless, and that our team was attentive during your stay. It is also a delight to know that our convenient location enhanced your experience. However, we apologize for the few inconveniences encountered. Your comments have been shared with our housekeeping team to ensure a more consistent standard throughout our property. We appreciate your... read more
Construction started at 9 am with a jackhammer. Asked for late check out and was rudely woken up by a cleaning lady asking if we were checking out or needed to be charged for another day.
Business response:
Dear Kelsea, Thank you for sharing your experience. We sincerely apologize for the disruption caused by the construction noise and regret how your request for a late check-out was handled. This is not the service standard we strive for, and your feedback will be shared with the appropriate departments to help us improve both coordination and guest comfort. We appreciate your comments and the opportunity to do better moving forward. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,298 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.