Extended Stay America - Kansas City - Airport

Business response:

Thank you for staying at Extended Stay America. We are pleased to know you had a pleasant time with us, but we are sorry you were unhappy with our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management 

Business response:

Thank you for reviewing our experience online, Delivering well-appointed rooms and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit Extended Stay America again when in the area. Sincerely, Hotel Management 

Business response:

Thank you for taking time out of your busy schedule to provide us with information on your stay. Hearing about your stay makes our staff know they are providing great service for you and everyone staying with us. We look forward to having you again. 

Business response:

Kassaye, t was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

John, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel for an overnight stay. We're glad to know overall you had a pleasant time with us. However, we're sorry for the inconvenience you experienced while you were here. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're glad to know you were pleased with the service provided by our staff and that our location was convenient for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Ronald, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management