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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The view and the way the room was set up and the area it was very nice and clean .
Business response:
Thank you for sharing your nice comments regarding your stay with us at Extended Stay America. We are pleased to read that you loved you well-equipped room along with the view it provides. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I liked that it was cost effective and included a kitchen. Didn't like that the walls were so thin, and had severely disruptive neighbors over top of me.
Business response:
Thank you for staying with us and taking the time to evaluate our hotel. Our goal is to provide a comfortable stay with your room being a quiet place to relax and sleep. We are very sorry this was disrupted by noise from other guests. We hope you will give us another opportunity to show you our excellent hospitality should your travels bring you this way again! Sincerely, Hotel Management
We had confirmation number for reservation but there were no rooms available when we arrived at 10:50 PM. Evidently the front desk thought we weren’t coming and gave up our reservation. We had a 20 minute wait until a room was cleaned for us.
Business response:
Harold, thank you for sharing the specifics of your stay with us. Please accept our apologies for the reservation mix-up. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to improve and we assure you we will. Thank you for being our guest. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
It was okay. The alarm clock in the room next door never stopped ringing all night
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we are sorry your sleep was disturbed due to the fire alarm in the next room. Our front desk is available to resolve issues, and I'm sorry we were not aware of this problem as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Hotel Management
It was fine. Clean comfortable and convenient nothing fancy
Business response:
Debbie,we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice property that was clean and had a little kitchenette. The breakfast was just granola bars, muffins, and oatmeal though.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen. We hope to see you again soon! Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great customer service. Clean room. easy location right by the airport.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Just needed a clean room to sleep. It was a clean room with clean bedsheets and no smell or noise.
Business response:
Jack, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.