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Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Fine for a night! My first stay at an ESA hotel - had an early 6am flight. Friendly front desk staff. Ordered a coffee maker & mug, from a list of small appliances and items available on request - delivered to the room within 5 minutes. Overall clean, quiet & reasonably comfortable. Small deducts for a TV was low-def and a WiFi network I couldn’t access despite several attempts and following instructions.
Business response:
Brian, thank you for choosing Extended Stay America for your overnight stay. We are glad to read you liked our courteous service and your comfortable room. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Hotel is just ok The hotel water did not work. So we called down to the front desk and the lady said oh wait 15-20mins there a lot of people showering. Pretty insane thing to tell someone. We waited and the water never got hot :(
Business response:
Vida, thank you for your review. We are glad your overall visit was pleasant, but we are sorry for the maintenance issue you had while here. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Furnishings kind of tired Bed comfortable Needed new carpet Clock did not work Smoke detector in room had defective battery? and went off at 5 am
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Comfortable and quiet! The stay greatly exceeded my expectations! I slept great!
Business response:
Thanks for the wonderful feedback. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice room. Extremely clean and quiet. Bed unfortunately very uncomfortable
Business response:
Grace, thanks for staying at our hotel. We are happy to know you liked your clean room and that you overall had a pleasant stay. However, we are sorry you were not pleased with our bed. We value your feedback and has been discussed with the respective team members to improve our facilities moving forward. We hope you will give us another chance to meet your expectations in the near future. Sincerely, Hotel Management
A great stay We we're really impressed with our room. It looked like there had been a recent updates to the room. The room was good sized and very comfortable. The staff was all very friendly and helpful. It is at the airport and reasonably close to restaurants and shopping. We would stay again.
Business response:
Charles, it's so nice to read your stay at Extended Stay America was enjoyable on so many levels. We appreciate you liked our proximity to the airport, and that our service and facilities were up to your satisfaction. Thank you for taking the time to review your visit and hope to welcome you again when in our area. Sincerely, Hotel Management
Good for the price Staff was great. I did a little spot cleaning in the room. Need to ask for coffee maker, etc.
Business response:
Kathy, thank you for being our guest. We are glad to know you overall had a pleasant stay as well as liked our friendly and helpful staff. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Quiet area I was worried being so close to the airport that it would be noisy. It was in a very quite and safe area. Staff was super polite. Even though the hotel comes with a kitchen, I do wish there were more choices than muffins and grain bars for breakfast.
Business response:
Thank you for the wonderful review of Extended Stay America. We are glad to know you had a great stay and were impressed with the service provided by our courteous associate. Your compliments will be shared with our entire staff. Your feedback about our breakfast has been shared with our Brand Leaders to consider while planning the menu in the future. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,471 reviews.
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.