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Extended Stay America - Kansas City - Airport

4.2
  • Hotels
  • Kansas City, MO

About this business

HospitalityHotels

Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more

Location details

11712 NW Plaza Cir., Kansas City, MO, 64153, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,442 reviews
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Donna's profile image
8 years ago

Two Star, No Frills! The stay was last minute, therefore it was great that it had a convenient location and was inexpensive...it was what I expected for a two star hotel. The continental breakfast included coffee (which I don't drink) and brand "X" mini-muffins and nothing more. I did expect some fruit or juice at least. The drapes in my room were literally falling off the wall, but I checked in so late I didn't want to change rooms; the phone in my room didn't work, so I had to walk to the front desk to report the issue...t... read more

Business response:

Thank you for taking the time to provide your feedback about our hotel. It was a pleasure to read that you found our location convenient and a good value, but we were disappointed that there were some maintenance issues in your room that required correction. To prevent this from happening again, our team is being reminded to report every issue so it can be corrected before check in. Your feedback is very important to us, so thank you for sharing. Thank you for choosing our hotel. We hope we have the opportunity to see you ag... read more

Deikeya's profile image
Deikeya 
8 years ago
Cynthia's profile image
Cynthia 
8 years ago

we arrived at 945pm, and the front desk clerk was spacey. I was not sure if she had been drinking. It took her 10 min to check in my room that was prepaid? I left the hotel at 4:30am for my flight and the front door was locked so I had to walk around the hotel looking for a door to get out to the front of the bldg to get to my car. 

Business response:

Thank you for providing feedback regarding the events that took place during your recent stay with us. We apologize that you found the check in process to be cumbersome. To ensure that a situation like yours doesn't happen again, our team is re-training on efficient check in procedures so guests such as yourself are not delayed. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If the opportunity should arise, we hope you will give us another chance on a future stay. 

Anonymous's profile image
Anonymous 
8 years ago

Not so good of an experience The room I was giving had the AC leaking water into the carpet. My feet got wet when walking barefoot in the room due to the water in the carpet, which really didnt look like there was any water. In addition, I was given a "nonsmoking" room that smelled like someone had been smoking for hours. as soon as you open the room, you could smell the cigarette smoking. I must say, the staff at the counter was very friendly and nice to change my room that same night I got there. She apologized and made a... read more

Business response:

Thank you for the feedback about your stay at our hotel. It was a pleasure to read that you found our team helpful and your second room was comfortable, but we were disappointed that you were inconvenienced when the first room was not up to standards. We can assure you that your feedback alerted us to a problem we have now rectified. Your satisfaction is very important to us and we appreciate all of your feedback. We hope that despite the experience you had, you will consider us again in the future. 

Brenda's profile image
Brenda 
8 years ago
Anonymous's profile image
Anonymous 
8 years ago

Great low price stay We were very impressed with room for the price. There was even a recliner. Breakfast was minimal, muffins and granola bars. Did I mention the low price? We were very pleased. 

Business response:

Thank you for taking the time to share your experience. I am so satisfied that you favored your room accommodation at the affordable price you paid. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
8 years ago

We were only staying one night to catch a flight the next day. It was more than expected for the price I paid. 

Business response:

Thank you for sharing your comments with us. I am pleased to read that out accommodations beat your expectations, and you were able to have a good nights rest. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

Itzel's profile image
8 years ago

First time in Missouri My boyfriend and I came into Missouri for a wedding. We had a free shuttle to and from the airport that was very convenient. We didn't wait longer than 10 minutes for our shuttle to arrive. This location was also a shirt 20-25 minute drive to and from places like, Downtown Kansas City, Power and Lights district, Zona Rosa Town Center. And a 7 minutes away from the airport. Overall our stay was comfortable--aside for not having a pool. 

Business response:

Thank you for taking the time to write a review. I am thrilled you were pleased with the quality of your stay. It is good to know you found our convenient location suitable to downtown and other areas around the city. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Diane's profile image
8 years ago

everything was good and I would stay there again The price is reasonable and room good, I left my car there while I flew out of state and they took me to the Airport. 

Frequently asked questions about Extended Stay America - Kansas City - Airport

How is Extended Stay America - Kansas City - Airport rated?

Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,442 reviews. 

When is Extended Stay America - Kansas City - Airport open?

Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.