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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Free airport shuttle when you need it! Just call! I really enjoyed their free airport shuttle service! I just call from the airport when I'm ready to be picked up and tell them when I leave for the airport. So convenient! Room was clean and larger than expected. They had a full size refrigerator, kitchen with stove and dining table. Large clothes racks. Much better than I expected. A to-go breakfast consists of granola bars, coffee, oatmeal, and tea. Will stay here again if needed.
Business response:
Your feedback is important. Thank you for sharing. It is great to read you were quite pleased with the fully equipped kitchen in your room, the service provided by our staff, and our convenient location near the airport. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
It's good enough if you are in a pinch. The hotel is clean enough to bed down for the night if you have a delayed or cancelled flight. There was a really bad mildewy smell in the hallways. The room was mostly clean but it seemed some surfaces had been wiped down with a dirty cloth. Shuttle service told me they would drive me to close by restaurants for dinner but when it came time to request a ride the front desk told me they were too busy. Overall it was...meh.
Will do again... Very convenient and friendly staff.
Business response:
Thank you for sharing your comments. It is great to know you had a convenient experience at our hotel and that you would stay with us again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good and bad. The hotel was fine. I appreciated the favorable rate. But, I left my car with the time to be picked up when I returned. I had to call and there was a 30 minute delay. The driver Sat in the van and didn't help with my luggage. I actually exited the van and helped another person with her bag. When I arrived at the motel , the record for my vehicle was not easily found. The young women seemed to not know what they were doing. This part of my stay was unacceptable. The facility was adequate. The employees were not.
Business response:
Thank you for taking the time to share your experience. I am glad to see you favored our facilities; however, please accept our apologies for the lack of customer service you received. Our staff will be addressed on the proper customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Very noisy in the morning hours, due to people not closing the outer room door softly.
Business response:
Thank you fro taking the time to share your experience. First, please accept our apologies that other guests were loud in the mornings. Still, we are glad to read you had a pleasant stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Perfection I almost forget to review this hotel because its so seamless and worry free.
Business response:
The team and I appreciate your remarks. It is great to see you had a seamless experience with our any issues at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Amazing Amazing
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.