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Extended Stay America - Kansas City - Airport

4.2
  • Hotels
  • Kansas City, MO

About this business

HospitalityHotels

Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more

Location details

11712 NW Plaza Cir., Kansas City, MO, 64153, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,442 reviews
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Molly's profile image
8 years ago

Convenient It was a good place to stay for the short time that I was there 

Business response:

Thank you for sharing your experience. I am pleased to see our hotel was just what you needed for a short stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

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road traveler 
8 years ago

Inexpensive Basic room. No amenities. Breakfast in lobby Desk help was excellent. Close to hotel. Food available in holiday inn walking distance. Stay there. 

Business response:

Thank you for taking the time to tell us about your experience. We truly appreciate your comments about our first rate staff; yet, we are saddened to hear that overall your stay was basic. Thanks to your comments, we will continue to learn and improve. Thank you for your comments. Guest feedback like yours allows us to continue to work to make our hotel better. If the opportunity should arise, we hope you will give us another chance on a future stay. 

Anonymous's profile image
Anonymous 
8 years ago
Ashley's profile image
Ashley 
8 years ago

I was not supplied with the essentials such as hand soap in the bathroom or shampoo/conditioner. Had to go to the front desk and ask for it. Waited 15 minutes to get checked in after I arrived past the check-in time. 

Business response:

I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that our service did not meet our standards or your expectations. To make sure this doesn't happen again, I am coaching our team to provide a better experience. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better visit the next time you're in the area. 

Anna's profile image
8 years ago

Cleanest room every I love the room it was very clean and really close to my work. 

Business response:

Thank you for taking the time to write a review. I'm glad we were able to provide you clean, comfortable accommodations and a convenient location near your work. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Heather's profile image
Heather 
8 years ago

Quick one night stay. Room was very clean. The only complaint we had was that the bed was firm for our taste. However, this was a great stopover for us. 

Business response:

Thank you for taking the time to write a review. I am pleased to read you were well accommodated for an overnight stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

roger's profile image
8 years ago

Better than your average hotel 4+ At the end of summer stay. We have been here many times for work & now pleasure. Very nice and comfortable rooms.The staff is always friendly Would be nice if the had a atm or self serving coin changer machine northside entry door quit working sunday morning-watched 10 people including myself try to get in the door and NO ones keys worked-the lock didnt even blink red 

Business response:

Thank you for taking the time to share your experience. It is pleasing to see that you enjoyed your comfortable accommodations and the friendliness of our staff. In addition, thank you for informing us about the door. Our maintenance engineer has been contacted to rectify the issue. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

XD's profile image
8 years ago

Good for a night stay The first room that I was in looked like someone was already there. It had room keys and a open coke on the counter. I asked the staff to change rooms and they did. The room that I stayed the bed sheets were in disrepair, because it had burn stains in the sheets and it was somewhat uncomfortable. However everthing else worked and the staff was friendly. There are dishes and utensils available upon request. If you are going to KC daily you are at least 30 min away from the city. 

Business response:

Thank you for your recent review of your stay. We are happy to read your remarks about our pleasant team. However, we are very sorry that our cleanliness did not meet our standards. To prevent this from happening again, our team is constantly training on these issues to improve. Your satisfaction is very important to us and we appreciate all of your feedback. We do hope that you will consider our hotel again so we can show you the positive changes we're making. 

Kevin's profile image
8 years ago

Great value on hotel row. It appears the hotel was recently renovated. The room was clean and well suited for a quick business trip. It is located amongst all the other hotels serving the airport. There was a Cracker Barrel restaurant a mile or two away and a gas station nearby that had a good selection of beer and wine if you are looking for a night cap. I did not stay for the grab and go breakfast as they call it but It sounds like it is basically a muffin and a coffee. I would stay here again without hesitation. 

Business response:

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to know you enjoyed the cleanliness of your room and our hotel's convenient location near the airport and other venues. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Frequently asked questions about Extended Stay America - Kansas City - Airport

How is Extended Stay America - Kansas City - Airport rated?

Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,442 reviews. 

When is Extended Stay America - Kansas City - Airport open?

Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.