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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
In the description of the room I selected, it stated there was 2 queen beds and a sofa pull out bed. The beds are not a queen, they are a double. Which made it difficult for my 2 teenage boys to sleep in the same bed. The sofa pull out bed needs a new mattress. Very stained and was not comfortable at all. The room was clean. Except for the crumbs on the sofa bed.
Business response:
Dear Guest, thank you for sharing your feedback. While we are pleased to learn you enjoyed many aspects of your stay. However, we apologize that the room type you requested was unavailable. We regret any frustration and inconvenience this caused and are very grateful for your patience. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. We hope we will have a future opportunity to show you the exceptional stay we are committed to providing every guest. Sincerely, Hotel... read more
Stayed 1 night here so I can’t speak for “extended stay” part of it but it was ok for one night. It’s clean enough, it’s quite enough and plenty of parking. Price was a bit high for one night but I specifically wanted to stay at this property due to some business in the area and it was fine.
Business response:
Dear Ilya, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
Great Location Property was excellent, quiet, clean and safe. Loved the small kitchenette and that the front desk offered a free kitchen pack so I could cook my own meals. Highly recommend this property
Just seemed a bit outdated and not kept up with.
Business response:
Dear Taylor, thank you for staying with us and sharing your comments online. We appreciate your sincere feedback about your suite. Even though our hotel receives good ratings for our suites' cleanliness and overall condition, we understand you were hoping for something a little more modern and fresh. We have shared your feedback with our brand leaders, but until then, we will continue to emphasize providing the cleanest suites and the friendliest service in town. We hope you will return and see we are constantly working to i... read more
Worth the money Lady at the front desk is very friendly and helpful. Chicken was quick. Room was clean air was cold shower was hot then was comfy. Have stayed here before and will stay here again!
Business response:
Dear Ray, it is great to read your travels brought you back. Thank you very much for the terrific comments about our service and well-maintained rooms. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. It was our pleasure hosting you, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Perfect for families Shelley and Summer were amazing and very helpful! The hotel is great and clean. Well located. Laundry room onsite was great too. Only disappointment: the microwave didn’t work and the hide a bed mattress was stain and looked dirty. The rest was impeccable though.
Business response:
Dear Sonya, thank you for sharing your excellent review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Shelley and Summer, and we'll be sure to share your compliments with them. Also, we have noted your concerns and will address them appropriately. Thanks again, and we hope you will plan ... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.