This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They were undergoing renovations so the hallways were messy but overall it was a good stay.
Business response:
Dear Jared, thank you for choosing us and for posting your comments. We are pleased you had an overall pleasant stay; however, we regret the inconvenience you experienced due to our ongoing remodel. We appreciate your business and look forward to welcoming you back to our updated hotel.Sincerely,Hotel Management
Good Value, but Not Great for Women Traving Alone Overall it was a good place to stay for the amount of money; however, I would not recommend this hotel for any woman traveling alone. At times I felt unsafe due to the other guests who were primarily men. When entering and exiting the hotel there were several groups of men drinking/hanging out in the parking lot that made me feel extremely uncomfortable. With that said the front desk staff where incredible and once inside my hotel room I was very comfortable and felt safe.
Business response:
Dear Katy, we value guest feedback and thank you for sharing your review. We hope our great team and accommodations served you well, but we are disappointed that your experience was anything other than perfect. Thank you for choosing us for your visit to the city, and we hope to see you again so we can provide you with the exceptional stay you deserve.Sincerely,Hotel Management
The hallway was under construction, there were garbage on the hallway, no one is cleaning, there were kids crying and screaming in the room, making loud noise, the property was dated.
Business response:
Dear Kuang Lieh, thank you for choosing us and sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay y... read more
I will not be extending my stay! Upon arriving, we were told there would be an additional $100 deposit. 11:00 pm, too late to change hotels. We were also not told that major construction was in progress. I found nails and wires along the hallway. I was told I requested the first floor which was not true. I believe this was because we booked using Expedia. The furniture was outdated and we had to plug in our lamps and clock. Overall, the room was clean and the staff was great! I’m still waiting for my deposit to be returned.
Business response:
Dear Letrece, we appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Refunds over 100.00 will be mailed by check within 14 days of departure. Please feel free to reach out to us at the hotel for any further queries. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
There was no one with grass around
Room was nicer than expected.
Business response:
Dear Patrick, thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are happy your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for recommending Extended Stay America to future guests. We look forward to welcoming you back soon.Sincerely,Hotel Management
Roomy and quiet Little worried when we checked in as the night clerk said she'd had internet problems all day. Got our room with no trouble. Never saw breakfast, we were told it was pre packaged snacks. Lots of guests congregating in the parking area on Friday night, but not noisy. More like staying in an apartment. Felt safe and secure, didn't like that we had to request any kitchen items from the front desk. What's the point in a kitchenette if it isn't stocked?
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.