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Extended Stay America - Kansas City - Shawnee Mission
- Hotels
- Merriam, KS
About this business
Location details
6451 E. Frontage Rd., Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice hotel enjoyed my stay
decent motel for the money The road noise is loud and the rooms could use updating but overall we were satisfied with our stay
Business response:
Thank you so much for posting a review of our property. It's great to hear that you were satisfied with your stay overall. Still, I do apologize that you found the road noise to be loud and that your found your room to be outdated. I will be working with my staff to make improvements to our rooms to ensure that your experience is not repeated. We really appreciate your feedback, as it will only help us to improve. Thank you for choosing Extended Stay America. We hope to see you again soon.
Not Bad...no bed bugs :-) Room was clean...but food from the last guest was left in the freezer. Dave at the front desk was very nice in accomadating my disabilities room request. Sheets were nice and soft...but the holes in the sheets did provide a nice draft..for this price? No exhaust fan in bathroom was not good. Denny's near by was good. Coffee and packaged rolls in the AM. No comfortable chair to sit and watch TV.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about your clean room; however, we apologize that we did not have a chair available for your stay. As well, we are sorry for the lack of an exhaust fan in your bathroom. Your comments were reviewed by the staff, and we will use your feedback as we continually work to improve our hotel. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to... read more
Nascar stay The room itself was good, clean. However, the basic amenities were lacking for a room with a kitchenette - no cups, glasses, plates, anything. The bathroom had no washcloths, soaps, or even a shower curtain. At least there were towels.
Bathroom needs work Everything was fine, no silver ware, cook ware or dishes. The shower was a problem, as the water came out above and below, and the airflow in the room kept pushing the shower curtain into me...never seen that before. It was annoying. I would, however, stay there again.
A good value I have returned to this property or extended my stay several times due to it being reliably clean and fairly close to where I do business. A couple of tips: If you stay building 2, you don't get as much noise from the interstate as you do in the rooms in building 1. Be sure to ask for the plates, eating utensils, pots and pans, coffee pot, etc. you need at check-in, as the rooms do not have those items unless you request them. I was pleasantly surprised to find some simple breakfast snacks at a facililty with in... read more
Thin walls and windows... You could hear the people outside talking and smoking. These people live there since this is an extended stay hotel. I could hear dogs 3 doors down barking every time someone walked by their window. The eating area in my room was covered with sugar ants. The towels were stained, out of toilet paper. The door wouldn't latch unless i lifted it to lock the deadbolt. The front desk person had to go to the room to verify it was ready for a guest before I got the key. I asked why and she responded that th... read more
bad, no clean room every day. I Have booked for 2,days. Housekeeper not avaliable, and no bath soap too.
Business response:
Thank you for the feedback about your stay at our hotel. We apologize that did not effectively communicate the housekeeping options available. We do offer daily housekeeping on shorter stays for an additional fee. I apologize that my front desk staff did not communicate this to you. As well, I am sorry to read that there was no soap in your room upon arrival. I will be working with my housekeeping staff to ensure that the proper amenities are provided. Thank you for sharing your experience with us. Thank you for choosing Ext... read more
Frequently asked questions about Extended Stay America - Kansas City - Shawnee Mission
How is Extended Stay America - Kansas City - Shawnee Mission rated?
Extended Stay America - Kansas City - Shawnee Mission has a 2.8 star rating with 2,018 reviews.
When is Extended Stay America - Kansas City - Shawnee Mission open?
Extended Stay America - Kansas City - Shawnee Mission is open now. It will close tomorrow at 12:00 a.m.