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Extended Stay America - Kansas City - Shawnee Mission
- Hotels
- Merriam, KS
About this business
Location details
6451 E. Frontage Rd., Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel staff When we arrived at the hotel it was after ten and the lobby is locked after ten so it took over an hour for the staff to answer our call after we had to call the corporate office to contact the manager in order to get the on site employee
Business response:
Thank you for your recent review of your stay. The situation you described regarding the length of time for you to check in is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will ensure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Nice room with fridge and kitchen Enjoyed the stay and great deal for a great room. Nice staff
Nice and inexpensive. Found a great deal through expedia. Got a great clean room with a kitchen.
Business response:
Dan - Thank you so much for sharing your experience with us. We are sorry that the channel selection was not very good, but are happy to read that we provided you with a nice kitchen and room. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Called ahead of time for late check in: room was warm and cozy on a nine degree night. Staff was polite and helpful with local knowledge of diners and shopping
Nice for location... Hotel is perfectly fine for location, it is located on the outer road of a major interstate so you get a bit of noise but nothing unreasonable. My room was clean and so were the dishes. Bathroom was utilitarian but nice sized.... ample counterspace for anyone who actually planned on staying for a while and brought their own toiletries. Staff was nice and asked if I forgot to bring anything like shampoo, razors etc. I also locked myself out of room and and they issued my new cards without a problem. If yo... read more
Business response:
The staff and I read your review, and would like to thank you for writing such wonderful things about our property. We appreciate you letting us know about the noisy pipes. We are sorry for this issue, but are happy to read that we provided you with an excellent stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Overall not bad for the price. Did see a couple of roaches in the room. Stayed a week but ran out of toilet paper several times. Would only give us one roll at a time.
Not Bad. I think it hotel was worth the cost.
Nice hotel for those extended trips. The hotel is conveniently located and has all the amenities you need for a long stay, including small kitchen, laundry room, and free wireless Internet.
Business response:
Thank you so much for posting a review of our property. I'm glad that you enjoyed the amenities that we offer. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
perdy coolz Good prize, people are nice, room was clean, and no complains, so i recommend and give a 100%:))
Frequently asked questions about Extended Stay America - Kansas City - Shawnee Mission
How is Extended Stay America - Kansas City - Shawnee Mission rated?
Extended Stay America - Kansas City - Shawnee Mission has a 4.1 star rating with 1,030 reviews.
When is Extended Stay America - Kansas City - Shawnee Mission open?
Extended Stay America - Kansas City - Shawnee Mission is open now. It will close tomorrow at 12:00 a.m.