Extended Stay America - Kansas City - Shawnee Mission

Crystal 

on Expedia

10 years ago

Wish I Could Recommend I was in KC to visit my son on his spring break and was only at the hotel for a short time. The room was fairly clean and I liked the benefit of having a kitchen. But the service was less than great. I got to town and tried to check in around 1:30 pm I was told to come back later around 3-4 pm since the rooms weren't clean yet. I returned to check in around 6 pm and waited for awhile until someone came to the front desk. When someone did come, they seemed more concerned about some guys in their car out... read more

Robert 

on Expedia

10 years ago

KC Had to move rooms twice , First room not had not been cleaned or made up, next room had broken shower hose... Staff though was very helpful and corrected the situation. 

Bruce 

on Expedia

10 years ago

Ok, but not the greatest Price was comparable to similar hotels in area. Although I regret not taking the nearby Hampton Inn for $10 more/night. Hotel starting to show its age. Nevertheless, it was clean. Stayed 2 nights and did not get cleaning service (and clean towels) after 1st night. 

Anonymous 

on Expedia

10 years ago

For price. Not bad. Decent room, mini kitchen. Comfortable for price. As for employees a bit rough. 1St room for hadn't been cleaned. 2Nd room legs didn't work. 3Rd time worked like a charm. Fee burned out light bulbs and carpet was dirty. Otherwise not bad. At $50 a night though wasn't bad. 

Greg 

on Expedia

10 years ago

Great Place for the price. Room was clean. Staff was friendly. Close to the highway, but noise wasn't a problem. Would definitely stay again. 

Anonymous 

on Expedia

10 years ago

Basic.....not staying again My reserved room wasn't ready at 4pm...had to come back in an hour or so. Room was basic, it was clean. The bed was so hard that in the middle of the night I got up and sat in the small chair and waited until my husband woke up to leave. Needless to say I went home tired. 

Anonymous 

on Expedia

10 years ago

Evening staff and Monday day staff were very helpful and friendly. Day staff on the weekend seemed to be a little distracted. The rooms are a little older but overall cleanliness and comfort were good. Would definitely stay again. 

Michael 

on Expedia

10 years ago

great stay over need more pillows other than that great