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2380 Nissen Dr., Livermore, CA, 94550, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great room - excellent bed - quiet. Excellent - the most important aspects about an overnight stay.
Business response:
Dear Steve, thank you for your recent stay. We are thrilled you had a wonderful experience at Extended Stay America. We are so happy you found your room spacious, clean, and comfortable, with lots of relaxing space. Our teams work hard to ensure every guest enjoys their stay so they will be pleased with your feedback. Thank you once again for your review, and we look forward to seeing you soon! Sincerely, Hotel Management
Comfortable I loved the comfortable beds and pillows
Business response:
Dear Margarita, we are delighted about your review of Extended Stay America. We understand how important it is to have a good night's sleep; hence, we are glad you were pleased with your room, especially the comfortable bedding. Thank you for taking time out of your day to recognize our efforts. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Not the best…but not the worst. This is our 2nd time staying here. Somehow they overbooked the rooms so there were no double rooms available for my party of 3. They had offered for us to try and stay at another Extended Stay about 20min away but we had to be at the venue early and wanted to be closer. They tried to accommodate by giving us a queen room and a rollaway bed. The rollaway bed was trash and not able to be slept on. 14 year old kiddo slept on the floor since the recliner in the room was broken. Somehow the 3 of us... read more
Business response:
Dear Kelly, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortable stay with exceptional service. We hope to have an opportunity to better your experience whenever your travels bring you back to the area. Sincerely, Hotel Management
NO ICE MACHINE- ROOMS ARE DARK
Business response:
Dear Saram, we appreciate you taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchen with a full-size refrigerator, including ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. We look forward to welcoming you soon. Sincerely, Hotel Management
The hotel is clean, quiet, and close to stores as may be needed.
Business response:
Dear William, we want to thank you for staying with us at Extended Stay America. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. Being so close to local attractions is one of the many benefits of staying with us. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely. Sincerely, Hotel Management
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,353 reviews.
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.