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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy check in
Business response:
Dear Anthony, we are delighted to know how happy you were with your stay at Extended Stay America. It is a pleasure to know you enjoyed the services and facilities and that your check-in process was smooth. Providing a home-like stay to every guest is what we strive for every day. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Horrible Shower The shower head looked good but poured horribly with Tiny Streams and took forever to get soaps off I care only about my bed and the shower very disappointing I could have just put the bath on strong with a cup would have been better
Business response:
Dear Raquel, we are glad you had a great stay with us at Extended Stay America, and thank you for sharing your feedback. We continue to enhance our service through communication like yours, and we will convey your feedback to the maintenance team. So again, we appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
The property was nice, the sink was clogged with hair and would not drain, the bed was hard as a rock and killed my back.
Business response:
Richard, thank you for being our guest and for your candid review. While we are glad you loved our property, we are sorry for the issues you encountered with your room and the mattress. We do have a variety of room configurations that may be more suitable for your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Safe travels. Sincerely, Hotel Management
Not the greatest but it was fine. Not the greatest place to stay but it was okay. Rooms are older and smelled of cigarettes. I assume its just in the popcorn ceilings since it is no longer a smoking room. Hallway to rooms was dark and had a odd smell. It was quiet and clean.
Business response:
Thank you for being our guest and reviewing your stay. We apologize for the concerns you experienced during your trip. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. Thank you again for your candid feedback. Sincerely, Hotel Management
The hotel was pretty dirty, dark hallways. Just seemed to me like a place that didn’t really care. It is not cheap, just a little less than other hotels in the area that are really nice.
Business response:
Jacob, thank you for taking the time to review your stay. We are disappointed to hear about your experience, and we have brought this to our housekeeping team's attention. Our main priority is to provide spotless and relaxing accommodations for every guest; therefore, we sincerely apologize that this was not your experience. We would love to have you revisit so we can show you the perfect stay you deserve. Sincerely, Hotel Management
Clean facility and affordable!
One of the best beds I have slept in. Clean and friendly staff
Business response:
Erine, thank you for the excellent review. We are pleased that you had a wonderful experience at our hotel. Everything we do is aimed at providing you with a relaxing, comfortable stay, from the quality of our bedding to providing the best amenities. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,353 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.