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2380 Nissen Dr., Livermore, CA, 94550, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room was good for sleeping...however, it was a dated facility with a limited "breakfast". Anything for the rooms was ordered ala carte...including the coffee maker. The previous guest's food was still in the refrigerator. The desk staff is very friendly.
Business response:
Thank you for reviewing your visit to our hotel. We appreciate your nice comments about our staff and are glad you were overall pleased with your room. However, we apologize for the oversight in servicing your room. I have shared your concern with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your feedback and hope to welcome you back in the future. Sincerely, General Manager
Enjoyable stay The hotel was in a very nice location. The staff was very helpful, friendly and attentive. I would definitely stay again. Special thanks to the front desk clerks and Terry the maintenance man.
Business response:
Mary, thank you for including Extended Stay America - Livermore - Airway Blvd. in your travel plans. We are delighted to read you enjoyed our beautiful location and that our associates made such a wonderful impression. I will definitely share your compliments with my team, especially with Terry and maintenance department. Thanks again for your glowing review, and we hope we will be your first choice every time you visit this area. Sincerely, Mary, thank you for including Extended Stay America - Livermore - Airway Blvd. in y... read more
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America - Livermore - Airway Blvd. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business stay Stayed for one night, received great service from the front desk and the manager. Room was clean and better then I expected, I will be back there for sure! Great value,
Business response:
We are delighted you chose to stay at Extended Stay America - Livermore - Airway Blvd. It’s our pleasure knowing you found us to be a great value, loved your spotless room and the excellent service we provided. We can’t wait to welcome you back soon. Sincerely, General Manager
Don't Stay Here Checking in nobody at front desk. Front desk clerk was doing laundry. No cleaning of room until check out. Bed uncomfortable.
Business response:
Greg, we appreciate you staying with us. We are sorry for the inconvenience you encountered while you were here. We apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Your feedback will help us to improve our service and facilities going further. We hope to welcome you back soon. Sincerely, General Manager
Nice Good sport and clean
Business response:
Héctor, thank you for your fantastic rating. We're glad you stayed at Extended Stay America Livermore - Airway Blvd. and pleased to know you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
VIRGINIA, thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Reasonable value. This is a pretty good value but their wall-mounted air-conditioning/heating unit is old. It is very noisy in a/c mode, even with the fan on low.
Business response:
Thank you for giving us a nice rating regarding your stay at Extended Stay America - Livermore - Airway Blvd. We are glad you had a pleasant experience overall and you found us to be a good value. We appreciate your observation about the air conditioner and apologize for the inconvenience caused. Your concern will be shared with the engineering team. Thanks for your business. We hope to see you again soon. Sincerely, General Manager
One Night Business Stay This is second time here for me, nice location off Hwy 580 and several good eateries is walkable distance. The price is right, hope it stays that way. I will visit again.
Business response:
We appreciate your repeat business! This tells me that we are doing something right! It's great to know you were impressed with our location and the value we offer. Thanks for being our guest, and we look forward to welcoming you back to Extended Stay America - Livermore - Airway Blvd. Sincerely, General Manager
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,458 reviews.
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.