Extended Stay America - Livermore - Airway Blvd.

Business response:

William, thank you for your excellent rating. We are thrilled you had an excellent visit and were satisfied with our offerings. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It’s a pleasure knowing you had a great time with us and loved the value we offer. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Wow - Eric, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Stephanie, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Robert, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It’s nice to know our location was convenient for your business trip and that you were overall pleased with your stay. However, we are sorry we missed meeting some of your expectations. Your feedback is of utmost value to us as it will help us to improve. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management 

Business response:

Marisol, thank you for staying with us. We are glad you had an overall nice time with us and that you liked our location. That being said, we are sorry for the odor issue you experienced in your room. We have shared your feedback with our housekeeping team for review and action. Thanks once more, and we look forward to serving you much better. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Suzanne, thank you for posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management