Extended Stay America - Long Island - Bethpage

Business response:

Gail, many thanks for taking the time to review your stay at Extended Stay America. It’s good to know you were impressed with your well-appointed room and that you enjoyed our ideal location. We appreciate your business and hope to see you back soon. Sincerely, Hotel Management 

Business response:

Lance, thank you for choosing Extended Stay America. We are delighted to know you enjoyed our ideal location and that you found us to be a good value. It was a pleasure having you as our guest, and we cannot wait for your return visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel. We are sorry for the odor issue you encountered and that you were unhappy with our hotel policy. Your feedback has been shared with the housekeeping team to be more attentive in their work so that our future guests never encounter a similar problem. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management 

Business response:

Miguel, thank you for choosing Extended Stay America. We are pleased to know you had a comfortable stay! Your concern regarding the cleanliness issue will be shared with our housekeeping team. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the cleanliness issues you had in your bathroom. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management 

Business response:

Joel, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management \ 

Business response:

Thank you for choosing to stay with us. On behalf of the entire team, we would like to offer our sincerest apologies that the elevator was not functioning properly. We have an ongoing maintenance schedule for all of our equipment but, as with most mechanical or technical equipment, issues do arise from time to time. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Management