Extended Stay America - Long Island - Bethpage

Business response:

Teresa,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thanks for sharing your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Kindly note, our guests often bring their personal items, so that's why our hair dryers and other toiletries are available upon request at the front desk and complimentary. It was a pleasure to have you as a guest at Extended Stay Americ... read more

Business response:

Lily, thank you for being our guest and sharing your review online. Although you had an overall pleasant stay with us, we sincerely apologize for the reservation issue and that our rooms weren’t to your expectations. Your feedback will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management 

Business response:

Thank you for choosing us for your needs. We are pleased to know you had a comfortable stay and liked our affordable price. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay with us and found us to be a good value. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

James, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management