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Extended Stay America - Long Island - Bethpage
- Hotels
- Bethpage, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
905 S. Oyster Bay Rd., Bethpage, NY, 11714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay Room smelled like it used to be a smoking room.
Business response:
We want to thank you for taking the time to fill out a survey. I do apologize for the smell of cigarettes, we do have some smoking rooms at our hotel we would have been glad to switch you to another room. I do hope when you are in the area you give us a call and I will make sure that you are a happy guest.
RELAXING BUT TRY TO KEEP ALL NON SMOKER ROOMS ON ONE FLOOR THE SMELL OF SMOKE KEEPS YEA SICK
Business response:
Please accept our apologies for the amount of smoke that you experienced. In response to your feedback, I will reiterate to our staff the importance of placing guests in appropriately located rooms to ensure that each guest has a comfortable stay. Our team is committed to satisfying our guests and we are very thankful for your feedback. We would love to have another chance to provide you with an even better experience at our hotel the next time you're in town.
Not worth the money The room comes with a kitchenette without any cups/plates/silverware/cooking utensils. They are available but have to be requested. No room service unless you stay a week so you have to bring your own towels to the front desk to exchange them. Same thing with toilet paper. You have to ask once a day for more toilet paper since they only give you one small roll a day even if you have four adults in your room like we did. The free wifi was a joke. My phone with one bar for service was faster than their wifi... read more
Business response:
Thank you for posting a review of our property. Please accept our apologies that your experience was not to our company’s high standards. As this hotel’s manager, I can assure you that I have coached our front desk staff to make sure we are clearly communicating our amenities during guest arrivals. Regarding the TV and water pressure, I have shared your comments with our maintenance engineer to make sure everything is functioning properly. We continually work to improve our hotel, so I really appreciate you providing us with... read more
Very nice place to stay will book their again and the only problem was rthe bathroom toilet was backing up. had to plunge it but didnt help still clogged when we left
was expection more from an extended stay hotel in check in we were told that they don't provide house cleaning for less then an 8 day stay. we had to go to the lobby everytime we needed towels or toiletries and the kitchen was not stocked with anything when we arrived. again had to go to desk and ask for a pan, toaster and some utensils. also had to leave 3 bags of garbage in the room because there was no house keeping or anywhere to put it. when we booked the room it stated that it was a queen bed but when we got to the roo... read more
Business response:
I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that we failed to meet your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. As this hotel’s manager, I can assure you that I have brought each of the issues you expressed to the attention of our staff and we will be reviewing our front desk procedures. Our team is committed to satisfying our guests, so we are... read more
Frequently asked questions about Extended Stay America - Long Island - Bethpage
How is Extended Stay America - Long Island - Bethpage rated?
Extended Stay America - Long Island - Bethpage has a 4.1 star rating with 1,047 reviews.
When is Extended Stay America - Long Island - Bethpage open?
Extended Stay America - Long Island - Bethpage is open now. It will close tomorrow at 12:00 a.m.