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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were not that clean and outdated. There was no ice machine. You could make ice in the fridge but the need is instant.Why not have ice already made in the fridge when the guest arrives.
Business response:
Thank you for taking the time to leave your feedback. We apologize that our accommodations fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. We are also sorry for not meeting your expectations. We appreciate your suggestions and hope that you will choose to stay with us again. Sincerely, Hotel Management
Great room and great service! Definitely will stay against
Business response:
Dolores, thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was great, property was dingy and my room smelled like smoke. when i did go to tell someone about it they were always tied up with other guests. Seem uderstaffed,
Business response:
Robert, thank you for your review of your stay. We apologize for the cleanliness issues you encountered and are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention, and we will share your feedback with our housekeeping team for review and action. Your feedback is important to us, and we will use it to improve our services going forward. We value your comments and hope to provide you with the hosp... read more
I liked the little kitchenette, but the overall vibe was ghetto. The place reeked of pot, and the police were there within the first hour of our stay. We did not hang out to say the least. There were also small problem like the "continental breakfast" being granola bars and coffee and there being no conditioner.
Business response:
Thank you for reviewing your visit at Extended Stay America. We are happy you liked our kitchenette facilities and had a great stay. However, we also apologize that our grab-and-go breakfast offerings were not of your liking. We value your feedback and hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
The property was close to the location I needed to be at. There were several places to eat at or bring items back to the room. Unfortunately, the last person who stayed in our room, left half eaten food in the room. It made the room smell poorly. We needed to attend an affair, so we didn't have time to change up rooms.
Business response:
Thank you for your review of your recent visit. We are glad our location was convenient to everything you wanted to do on this visit. However, we apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We value your comments and hope to have another chance to provide you with a satisfactory experience. Sincerely, Hotel Management
Grime in bathroom sink but otherwise the room was clean. Dated building but quiet overall. Front desk staff were friendly but slow and did not provide accurate receipt.
Business response:
Thank you for your review of your recent visit. We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 4.1 star rating with 1,214 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.