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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay It was just okay. I was happy that we were able to check in at any time. But that was the only plus. The room itself felt and looked a little worn and dirty. I didn’t feel good waking around barefoot if that is any indication. In the end, we decided to just drive home instead of stay overnight for comfort reasons. Maybe if the rooms were a little more appealing we would have stayed.
Business response:
Marci, thank you for taking the time to give important specifics in your evaluation of our hotel. We are glad your overall stay was satisfactory. However, we apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Room was very small. It was clean. The hallways smelled like fried food all of the time.
Business response:
Thank you for your review. Although you liked your clean suite, we are sorry for the odor you experienced in the hallways. Your feedback will be shared with our housekeeping team for review and action. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Hated screeching sounds of all the doors. Little worn could use an update. Elevator walls could be cleaned
Business response:
Thank you for your review. We apologize for the noise issue you encountered. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We will also share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a s... read more
Room was clean and staff were kind and helpful. Overall, good stay.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay with us, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent service I was a little disappointed that I couldn’t use cash during check in and that the continental breakfast ply used cups for even your oatmeal but the check in and check out service was excellent and I got everything I wanted and needed with no complaints...
Business response:
Antonio, thank you for your encouraging feedback about Extended Stay America. We are glad that apart from a few issues, you had a great stay. Thank you especially for highlighting our diligent front desk service and how they served you well. We look forward to your next visit very soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 4.1 star rating with 1,259 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.