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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smooth check in
Business response:
Dear Johanna, Thank you for staying with us at Extended Stay America and for the excellent rating. We are delighted to hear that you had such a positive experience with our check-in service. Providing a seamless and efficient arrival process is a top priority for us, and it’s always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon. Sincerely, Hotel Management
.
Ok “Breakfast” was grab and go nutrigrain bars and gross muffins, not exactly what one would consider a breakfast. Didn’t love the people smoking pot in the parking lot either. Lobby is very uninviting. But the room was clean and comfortable.
Business response:
Dear Alicia, Thank you for sharing your experience. We’re happy to hear your room was clean and comfortable. We understand that our grab-and-go breakfast and the lobby vibe might not have been ideal, and we’ll be sharing your feedback with our team to see how we can improve. We also want to assure you that security personnel are on-site around the clock to help keep all our guests safe and comfortable. Thank you for your valuable input, and we hope you’ll give us another chance to make your next stay even better. Sincerely, ... read more
Smoke alarm was beeping in the room
Business response:
Dear Christopher, Thank you for your feedback. We apologize for the disruption caused by the smoke alarm in your room. Ensuring guest safety is our highest priority, and we will have our property engineer conduct a thorough assessment to resolve the issue. Your feedback is important and will help us maintain a secure and comfortable environment for all our guests. Sincerely, Hotel Management
very comfortable and convenient
Good
Stayed 1 night. Hotel was clean. Unfortunately people were very loud outside the hotel until 2 am playing music. Otherwise clean, convenient location hotel.
People
I stayed here for 4 days. No daily cleaning service. They only clean after checking-out. There is no breakfast, just coffee and muffin 6-9am. When I switch on the air-conditioner, there is some stinking smell came. So, didn't used AC after that. $230 per night is not work for this hotel. The kitchen utils are rusty. Also, they are very strict on check-out time. They will knock your door sharp at 11am and give only 15-20 mins. Even though, I checked in late night around 1am, they have the strict 11am checkout time. All these ... read more
Business response:
Dear Shiek, Thank you for sharing your experience. We truly regret that your stay did not reflect the level of comfort and value we aim to provide. Our housekeeping schedule is designed for weekly stays; however, we are always happy to provide fresh linens and whatever we can to make the most of your stay. We apologize for any discomfort you experienced with the air conditioning and kitchen setup and will share these concerns with our maintenance and housekeeping teams to ensure better care moving forward. While our checkout... read more
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 3.1 star rating with 2,491 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.