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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The check in process was speedy and smooth. I love the full size refridgerator and granted an extra hour for check out. All around get service
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall great stay, and you liked our kitchen amenities as well as our excellent service. It was a pleasure serving you, and we hope to see you again soon on your next trip this way. Sincerely, Hotel Management
Room was bare and clearly outdated. Sheets had a stain. Surprised by the overall condition of the property given its location.
Business response:
Thank you for your feedback. We are glad you liked our convenient location. However, we apologize for not living up to our commitment to a clean, fresh, well-maintained suite during your visit. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We do hope you will give us another chance to restore your confidence. Sincerely, Hotel Management
They should have good breakfast but not good and no dining room also.
Business response:
Stephanie, we appreciate you being our guest and providing your feedback. We regret your disappointment with the dining room and are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
we didn't get any shampoo or soap for two. the soap was so small it was a one person soap. the toilet seat kept moving, it needs to be screwed tighter.
Business response:
Thank you for staying with us. We apologize for your disappointment with the in-suite amenities. Your feedback will be shared with our maintenance team to fix it. Please know, extra bath amenities for your suite is available at the front desk upon request. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Room smelled of smoke. No pots or dishes in the kitchen. No ice machine in the hotel (and am not using ice of unknown origin in the freezer nor could I wait for more to freeze). Insufficient towels in the bathroom. No Do Not Disturb signs for the door. Room not well set up for business traveler use. Desk clerk not knowledgeable regarding local restaurants or grocery shopping. Couldn't get a print out of my final receipt at check out.
Business response:
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more wonderful experience for every guest entering our doors. We hope you will allow us the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 4.1 star rating with 1,214 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.