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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Enjoyed the stay. Professional friendly staff. Would definitely stay again.
Business response:
Thank you for taking the time to post a review of Extended Stay America. We are glad to know you were impressed with our associates and had a nice time with us. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Parking and room access was pretty good. The staff at the counter didn’t smile and wasn’t friendly. They hardly spoke and acted like my being there was a problem for them. I agree with other reviewers, cleanliness is not this hotels high point. I was there for 4 nights and not once did a cleanup crew come into the room and quite frankly, it wasn’t very clean to begin with. I also reserved a non-smoking room and it was very obvious that I received a smoking room. There were cigarette burns in the carpet and on the bathroom fl... read more
Business response:
Thank you for being our guest. We are sorry we were unable to accommodate you in the room of your choice, and you did not experience the best from our associates. Please know we provide thorough training for all staff, and we will redouble our efforts. Also, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
My Little home from Home... My stay was amazing. I had small issues that were easily settled by the friendly staff who showed major interest to any problems that may have arose.
Business response:
Jan, thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Your comments are appreciated, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Carolann, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Everything you need It was more than I needed actually, I was surprised that it had a mini kitchen with a full sized fridge, it had 2 double beds and I only needed a queen so it was more than I expected. Pretty good deal
Business response:
Michael, thank you for showering your love for Extended Stay America in your review. We are thrilled to read you liked having a fully-equipped kitchen to cook your own meals and that you felt as comfortable as being at home. On behalf of everyone here, we invite you to stay with us again. Sincerely, Michael, thank you for showering your love for Extended Stay America in your review. We are thrilled to read you liked having a fully-equipped kitchen to cook your own meals and that you felt as comfortable as being at home. On ... read more
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 3.1 star rating with 2,492 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.