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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay was fantastic. They were very nice & very helpful. If you needed anything they were always there for you. The rooms were very clean & cozy. Would definatly stay there again !!!!!
Business response:
thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
The tv stations offered aren’t great- some sort of satellite system with lots of channels not working or duplicated. Room and building very clean though. Front desk staff is nice and helpful for the most part. Manager very nice. Room very adequate. Generally quiet atmosphere.
Business response:
Anne, thank you for visiting Extended Stay America. It is a delight to know you liked your well-maintained room and that our friendly service made for a memorable experience. Your feedback for the television channels will help us improve our future guests' experiences. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Brenda, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Good
Business response:
Robert, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Good for the rate This hotel is very basic. The staff is helpful but it is in need of renovations. The room/bedding was dirty when I checked in so the staff replaced it. The kitchenette & laundry are convenient. OK for the rate.
Business response:
Thank you for being our guest. Although you had a pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
The front desk woman is miserable and rude
Business response:
Carla, thank you for being our guest. Please accept our apologies for the discourteous behavior you encountered from our staff. We have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
When i booked the room i saw breakfast included And when i go to the front desk in the morring and ask where is the breakfast? She point me to a small table with coffee and 1 snake
Business response:
Thank you for choosing Extended Stay America. Although from the rating it seems you had a pleasant stay, we are sorry you were unhappy with our breakfast offerings. We have shared your feedback with our brand leaders to determine new breakfast choices. We appreciate your business and look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 3.1 star rating with 2,492 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.