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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rail for shower curtain was falling down. Paint in bathroom was peeling off walls and ceiling. No trash can in the bathroom. No blow dryer nor paper towels in kitchenette. The property could use some renovations. Staff was very nice!
Business response:
Dawn, thank you for choosing our hotel for your recent visit to the area. We apologize for the issues you encountered in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
The room was nice and clean. But it just smelled like garlic like someone cooked Asian food in room 131. Other than that it was a nice stay for the night.
Business response:
Frank, thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our well-kept property. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Staff was friendly and efficient. Room was also very quiet
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our accommodations as well as our courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Working nights, the staff and Patty has been amazing to work with
Business response:
Thank you for staying with us at Extended Stay America. It was terrific to read Patty made your stay more comfortable. Making our guests feel right at home is what [team member name] loves to do, so we really appreciate your comments, and we will pass them along. We hope you will consider us home the next time you are in Los Angeles. Sincerely, Hotel Management
Excellent hotel and customer service This hotel is far better than the extended stay in Monrovia. Patty and Angelina provided excellent customer service along with the two guys that work in the evening. The staff is also much better and much more friendlier than the extended stay in Monrovia. The rooms are bigger and nicer than the rooms in Monrovia as well! I really love staying here!
Business response:
Priya, thank you for selecting Extended Stay America. Delivering well-appointed rooms and a safe environment has been our aim, and we are happy you acknowledged these in your review as the highlight of your stay. Also, we appreciate you for recognizing the service provided by our team especially Patty and Angelina. Your review is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,414 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.