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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the shower was broken and the room was close to the freeway and it was to loud.
Business response:
Thank you for choosing our hotel. We are sorry for the maintenance and noise issues you encountered and regret the inconvenience caused. We would have loved the opportunity to resolve these issues while you were here and would have moved you to another room upon request. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
I thought the room was decent. The room we checked in at first was not up to par. The shower was clogged. Called front desk and they switched us rooms. The second room was better.
Business response:
Thank you for being our guest. We are sorry for the maintenance issue you encountered in your initial suite and regret the inconvenience caused. We have alerted our team about the clogged shower, and they are fixing it immediately. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Second time at a extended stay. It seems like we always get a room next to the freeway. They need to invest in a groundskeeper to pick up the numerous cigarette butts on the property. The selection of the grab-n-go breakfast was terrible. at least the last one we stayed at had 3 different choices of muffins and granola bars. no one drinks Sanka anymore! Brew some decaf coffee!
Business response:
Mike, thank you for sharing your feedback. We are sorry to learn we let you down with our breakfast and the cleanliness. We are working with our housekeeping team to ensure we are more diligent in our efforts to maintain the cleanliness of our property. We will make a note of your feedback as we plan any changes to our breakfast. We hope you will consider giving us another chance to prove we are up to the task of delivering an excellent stay. Sincerely, Hotel Management
I love Extended Stay America hotel. It's my favorite brand of hotel in America.The stuff in Arcadia is super friendly. I like their manager, and two receptionists called Angelina and Patty. They helped us a lot on house stuff and gave me a good deal when we continue living in the hotel. I will come back again and again!
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our courteous associates as well as the value we offer. We will be sure to share your kind compliments with Angelina and Patty. Thank you for being loyal to our brand. We look forward to seeing you again soon. Sincerely, Hotel Management
it is a no frills property which works well for those on a budget
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and found us to be a good value. We appreciate your business and hope you will come back to stay with us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,414 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.