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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property shows signs that improvement is needed. Specially bathrooms
Business response:
Thank you for staying at our hotel. We are pleased to know overall you had a pleasant visit, but we are sorry we missed meeting some of your expectations. We value your observations and hope to welcome you back in the future. Sincerely, Hotel Management
Sastifactory.
Business response:
Gracie, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was really helpful that there was a mini kitchenette in the room. The only downside to the room we stayed in was that there was barely any hot water in the shower.
Business response:
Thank you for your feedback. We are glad you liked having a fully-equipped kitchen to cook meals for yourself and that you had an overall satisfactory stay. However, we are sorry to read that your visit was overshadowed due to the unavailability of hot water. Our team is working on fixing this as soon as possible, and we regret the inconvenience caused to you. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Won’t be back Staff is friendly, and it’s cheap, but that’s about the only positive thing I can say. There are no amenities other than one shampoo and two bars of soap. No hangers, or washcloths, although there was an iron and ironing board. If you need anything else, you have to ask for it, and they don’t tell you that at check-in. Housekeeping services are only available after seven nights. We arrived after a big weekend, so the breakfast options were basically non-existent. A bit too noisy for me, and the bed was not comf... read more
Business response:
Cynthia, thank you for your review of our hotel. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,414 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.