This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was great except for traffic noise couldn't sleep need to invest in better windows especially on freeway side
Business response:
Donna - Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future!
Spacious but Smelly Everything about our stay was wonderful except for the smell in the room. Probably from people cooking in the room over time, but it smelled smoky. I had my husband double check that we had not booked a smoking room. The room was clean and had lots of room for our one year old to move around.
Business response:
Maria - Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your clean, spacious room during your visit with us. Still, I apologize that you were not pleased with the smell of your room. I will be meeting with our housekeeping staff to ensure your experience is not repeated. Thank you for bringing this to our attention. We hope to see you again, should your travels bring you back to our area.
hotel does not go by hotels.com listing sign at front desk- if you booked online, we may not have your rooms as requested. Front desk person said she emailed (they did not) that all she had were smoking rooms-- took 30 mins to iron out details but they were not very easy to work with.
I was really satisfied when I stay here last year. so I visit here again last month. BUT! I was really disappointed with this hotel. Cups were not clean, and then THERE ARE LOTS OF HAIR ON BED! IT WAS TOO DISGUSTED. SO I SLEPT ON BIG TOWEL ALL NIGHT LONG!!
Business response:
Thank you for taking the time to write a review of our hotel. I apologize for the cleanliness issues you encountered during your stay with us. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Perfect Never have a problem staying at Extended stay. I would recommend this place
cheap cheap but clean
Business response:
Lee - Thank you for taking the time to write a review of our hotel. I'm glad to hear that the cleanliness of our hotel met your expectations. Thank you for choosing Extended Stay Hotels. We hope to have the opportunity to provide you with a better stay the next time you're in town.
Front Desk Both times for check in and check out... There was no one at the front desk. I had to wait a few minutes for someone to come help.
Business response:
Stella – Thank you for taking the time to write a review of your stay. I am sorry to hear that nobody was promptly available when you were attempting to check in and out. I will discuss your comments with our staff to ensure this issue does not continue in the future. Thank you again for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,564 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.