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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff was very nice and I felt safe but didn’t look to clean in hallways and elevators. Also, they didn’t have any breakfast as stated. Their coffee machine was broken and they didn’t serve anything.
Business response:
Dear Guest, Thank you for posting your comments about our hotel, especially our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. However, please accept our apologies if our hotel was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We look forward to sharing your comme... read more
The hotel is located near highway, it's noisy.
Business response:
Dear Jennifer, Thank you for staying with us and for taking the time to leave your comments. We are sorry for the noise issue you reported due to our hotel location, which is close to the highway. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Sincerely,Hotel Management
As soon as you walk through the door you are greeted by the wonderful Miss Angie. She really makes you feel welcomed and is very accommodating. The rooms are a decent size and the beds are very comfortable. Definitely will be returning.
Business response:
Dear Erika, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our spacious rooms, comfortable beds, and outstanding service met all your expectations! Thank you for appreciating Angie; we look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management
Very nice and conveniently close to our venue.
I enjoyed my stay very much all the staff were nice and professional
Business response:
Dear Misty, We are pleased you enjoyed a fulfilling stay at Extended Stay America. Thank you for your generous comments regarding our associates, devotion to excellence. We are excited to share your kind remarks with our team, as they are committed to enhancing each guest's visit with exceptional service. Your recognition of their dedication will make their day! We appreciate all of your feedback and look forward to your next visit. All the best.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is open now. It will close at 6:00 p.m.