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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Heidi checked us in. She was wonderful and provided us with Excellent Customer service!
Business response:
Thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Heidi, and we will be sure to share your comments with her as she will be so pleased. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Lugar e instalaciones de hotel, personal muy amable
Business response:
Ramon, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
I really appreciate the ability to have our pet stay with us. The view of the mountains was amazing. It had just snowed. Every staff member we came into contact with really went out of their way to help us and make us feel at home.
Business response:
Laurie, we are delighted to know how much you loved our pet-friendly accommodations and the beautiful views we offer. We are also happy that you appreciated our staff for their excellent service. Thank you again for your generous comments. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
The front desk clerk was great. She was very helpful and sweet.
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It was a pleasure to know you had an excellent stay and that one of our associates at the front office was able to win you over by delivering exceptional service. We appreciate your praises and look forward to seeing you soon. Sincerely, Hotel Management
everything was great except the shower water pressure. I’ve been staying here for years every time I come to California and see my family. I have Always enjoyed my stay. But when water from the shower barely comes out I end up spending more time in the shower then I need to just to feel clean and make sure I’m rinsed off, it’s not good. Bad shower experiences is a deal breaker. Now I have to find a new place to stay during my visits. Let me know if u ever improve the shower heads and I will return as a customer.
Business response:
Robert, thank you for your loyalty to our brand. Although your past experiences with us have been pleasant, we are sorry for not living up to your expectations. Your feedback concerning the shower has been shared with the maintenance team for review and action. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Property was nice.. however, there was a cleaning towel left in the shower.. the room phone didn’t work, and the microwave wasn’t plugged in.
Business response:
Thank you for leaving us a review about your stay at Extended Stay America. We are delighted to know you had a pleasant stay at our property. However, we apologize for the inconvenience you had in your room, and your feedback is shared with the housekeeping and maintenance teams for review and action. It was a pleasure to have you as a guest, and we hope to see you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,565 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open at 9:00 a.m.