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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Carpets needed cleaned bed was too hard staff was great
Business response:
Thank you for your review of Extended Stay America. We’re glad to know you were impressed with the service you received from our staff and that overall you had a pleasant stay with us. Please be assured that we will share your valuable feedback with our housekeeping team in order to be more diligent with our efforts. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Great stay. Very accommodating to our situation Unsure of cleaning policy. Was 1st told they will not clean if you stay past 5 days and then a letter place on doors that they will clean. We don’t mind not cleaning but it’s a slight inconvenience as we try to leave to give them a chance to clean and they don’t. Also would like more channels on the tv as they don’t have all local channels available
Business response:
Virginia, thank you for choosing to stay with us. We’re glad to know you enjoyed your time with us and overall you had a pleasant experience. Please know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but it is always available on request at a minimal fee. We appreciate your valuable feedback and look forward to seeing you again soon. Sincerely, Hotel Management
The places was very clean The receptionist was not a very nice person
Business response:
Mayra, thank you for your review of Extended Stay America. We are glad you liked our well-kept property. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Clean room, good AC
Business response:
Victoria, thank you for staying at Extended Stay America. We are delighted you had a great time here and that you loved your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Excellent Had a great experience will definitely come back in the future.
Business response:
Thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
I had an amazing stay the room was very clean and a very comfortable bed. Heidi was great the entire time answering our questions.
Business response:
Kev, thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Surprised the breakfast that they provided. Very bad
Business response:
We know how important it is to start your day off right with a good breakfast, so we are sorry our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Chino Valley has a 4.3 star rating with 1,428 reviews.
Extended Stay America - Los Angeles - Chino Valley is open now. It will close at 6:00 p.m.