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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
after staying here, we realized that this place is way over priced. It was clean (but its an old place), bathroom had water damage on the wall (you can see the wallpaper bubbling up??).
Business response:
Thank you for taking the time to write a review of your stay. The room conditions you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will make sure we are implementing preventative maintenance procedures to ensure your experience is not repeated. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Not worth my money. A little expensive for what you get. Not the best hotel I've been in L.A., breakfast is not good at all. The included WiFi is terrible, and to have access to the faster one you have to pay.
Don't let poor reviews sway you Was looking for simple over nite stay close to Forest Lawn Memorial Park. Found Extended Stay and was a little worried after reading other reviews but decided to go for it. I could stay anywhere but my wife is definitely a more discerning customer. So glad I booked. Was exactly what I was looking for. Room was large, clean and very comfortable. Bed was a 7.5 out of 10. Had a kitchenette which we didn't really need or use but extra space it provided was appreciated. Neighborhood around was fine... read more
Business response:
I want to thank you for taking the time to post a review of your experience with us. I’m thrilled that we were able to exceed your expectations and provide you with a comfortable stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Home away from home I stayed here for a few nights while they fixed some mold issues at my apartment. I usually stay at places like the Hilton when I travel, but they were booked so I came to Extended Stay and it turned out to be the best hotel I've ever stayed at. They made me feel at home while away from home during these tough times. Room size was perfect for my fiancé and 6 month old baby. The staff remembers their clients and is concerned about our comfort level. That goes a long way. Thanks guys!
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our spacious rooms as well as our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Short stay in Glendale after New Years. Comfortable, convenient and pleasant.
Dissatisfied Bed was bad, well used, needs replaced, NOW. A good night sleep is some you expect from a hotel. Carpets had big black stains, near furniture.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we failed to meet your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and professional customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
It was a place to sleep... My husband and I stayed here for the Rose Bowl game. It was adequate. The kitchen area is really dated and it is not automatically stocked. You have to ask for utensils and dishes if you want to prepare your own food. There is a grocery store about 2 blocks away and several fast food restaurants in the area, but otherwise the neighborhood leaves a lot to be desired. The real disappointment was the bed. It was really hard and squeaky. There were three worn pillows to share between us and when I aske... read more
Business response:
I want to thank you for taking the time to post a review of your experience with us. We appreciate you letting us know that you did not have a comfortable stay. In response to your feedback, I will inspect our mattresses to make sure they meet our company’s high standards. Still, I am glad to read that our staff provided you with exceptional customer service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity ... read more
Quiet, clean hotel Service was good. The location of the hotel was not so prominent. However, its few miles away from downtown, so makes its convenient and very close to Warner Bros studios, if your tourist, you would for sure visit it.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our friendly customer service as well as our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,414 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.