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Extended Stay America - Los Angeles - LAX Airport - El Segundo
- Hotels
- El Segundo, CA
About this business
Location details
1910 E. Mariposa Ave., El Segundo, CA, 90245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Above average
Business response:
Dear Joseph, We are delighted you had a great experience at Extended Stay America. It’s always encouraging to know our efforts to provide a comfortable and accommodating environment made a difference during your stay. Your feedback helps us continue to grow and deliver a better experience to every guest. We hope to welcome you back again and aim to make your next visit even more memorable. Sincerely, Hotel Management
Property was okay - but no amenities and parking was too expensive. But otherwise a good stay for travelers...
The property itself was very clean. manager was very accommodating
Business response:
Dear Arlita, Thank you for sharing your experience. We’re pleased to know you found the property well maintained and appreciated the efforts made by our team to assist during your visit. However, we understand that your stay didn’t fully meet expectations. Guest feedback is essential as we look for opportunities to enhance the overall experience. We hope to welcome you again in the future and provide a visit that feels more complete and satisfying. We look forward to your next stay. Sincerely, Hotel Management
There was a plug in air freshener in room and the smell kept us awake. We didn’t know where the smell came from and searched the room to find a plug in diffuser. We are very sensitive to neurotoxins such as Glade and Febreeze. We had to leave the door open to get rid of the odor in the middle of night. The breakfast was sub par but there were many eateries around the hotel.
Business response:
Dear Peichen, We’re sorry your stay was disrupted by the fragrance in the room. We understand that sensitivity to artificial scents can be a serious concern, and we regret that it affected your rest. Your comments have been shared with our housekeeping team so we can be more mindful moving forward. While we’re glad you found convenient dining options nearby, we also appreciate your feedback about the breakfast selection and will take it into consideration as we explore improvements. Thank you for taking the time to share you... read more
The bathroom floor was clearly not cleaned, and there was someone next store who was outside of their room talking to themselves.
Business response:
Dear Kendra, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are sorry that this was your experience. We are committed to making sure this does not happen again. Furthermore, we regret learning about any issues from the neighboring room and hallway. We want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you once more, and we hope to see you again. Sincerely, Hotel ... read more
So check in was great. Young lady with the raspy voice was just ever so pleasant. I had issues with my room not having ac working. Martha switched rooms and loan me a pan and spatula. I did see two roaches in the kitchen. I mean it was an okay stay. Maybe staying there again I would reconsider depending on the roaches. Very quiet.
Very nice will continue to stay at this location
Business response:
Dear Helen, Thank you for the terrific review of Extended Stay America. We're glad to know you've had a positive experience and that this location continues to meet your needs. It's always rewarding to welcome returning guests, and we appreciate your continued trust in us. We look forward to providing you with another pleasant and comfortable stay each time you return. Sincerely, Hotel Management
Great place to stay. Close to airport, grocery store, and restaurants. Cheap parking.
Business response:
Dear Eursella, We are pleased to know our location and convenient parking made a difference in your experience. Having easy access to key places can truly enhance a stay, and we’re glad it added to your convenience. Making travel smoother for guests is something we always aim for, and knowing it contributed to your positive visit is rewarding. We appreciate you sharing your thoughts and look forward to welcoming you again for another hassle-free stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - LAX Airport - El Segundo
How is Extended Stay America - Los Angeles - LAX Airport - El Segundo rated?
Extended Stay America - Los Angeles - LAX Airport - El Segundo has a 3.4 star rating with 2,548 reviews.
When is Extended Stay America - Los Angeles - LAX Airport - El Segundo open?
Extended Stay America - Los Angeles - LAX Airport - El Segundo is open now. It will close tomorrow at 12:00 a.m.