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Extended Stay America - Los Angeles - LAX Airport - El Segundo
- Hotels
- El Segundo, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1910 E. Mariposa Ave., El Segundo, CA, 90245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could be cleaner and updated. Room was dated. They charge $15 a night for parking. They claim they serve “breakfast” but that’s nothing but muffins and coffee on a small black table in the office/lobby in the next building. Staff was nice, though, location close to airport and grocery store and a few restaurants. No silver ware or plates or any kitchen ware but had a full kitchen- kinda didn’t make sense. Would not recommend.
Business response:
Angela, thank you for staying with us. We are glad to read you liked our convenient location and courteous service. That being said, we are sorry for not meeting your expectations with regard to our facilities and regret the inconvenience it caused. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Los Angeles Called in middle of the night to recapture my credit card? Claimed parking but only for a cash fee? Be careful. Decent hotel. Lots of sketchy people and folks wandering around. Pretty sure around 40 men visited room next door for something throughout the night...
Business response:
Derek, thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
Newly remodeled. Quiet area. Very good location. Have to pay extra for daily room service. That I did not like.
Business response:
Pamela, thanks for making Extended Stay America a part of your travel plans. We are glad your stay with us was comfortable. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Bathroom cabinet was frayed at edges - not solid wood, so edges were water damaged and "frilled." Rust on edges of tub, water damage on bathroom floor. Good news? it was clean so I know the housekeeping staff did their best. Extended stay had full size fridge but no dishes or even coffee pot. It felt a bit like the kind of place that fugitives could rent anonymously.
Business response:
Nora, thank you for your feedback. We are pleased you stayed with us, but we are sorry for not meeting all of your expectations. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. Please know, To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Kulikov, thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Business response:
Lizzet, we are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We appreciate your nice rating and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Excelente
Business response:
Omar, we are so happy that you thoroughly enjoyed your stay at Extended Stay America. It was a pleasure hosting you and hope we will continue to be your hotel of choice when your plans bring you back to our area. Sincerely, Hotel Management
Business response:
Alyssa, thank you for being our guest. We are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Hotel has no airport shuttle and has a parking fee
Business response:
Thank you for being our guest. Many of our hotels do provide shuttle service to the airport, but we are sorry we do not have this service in-house. However, city’s taxi service is easily available for our guests to commute to and from our hotel. Please also know that we review our pricing regularly to make sure we keep our parking fee competitive. We encourage you to try us again in the near future, and we are confident you will enjoy a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - LAX Airport - El Segundo
How is Extended Stay America - Los Angeles - LAX Airport - El Segundo rated?
Extended Stay America - Los Angeles - LAX Airport - El Segundo has a 4.2 star rating with 1,275 reviews.
When is Extended Stay America - Los Angeles - LAX Airport - El Segundo open?
Extended Stay America - Los Angeles - LAX Airport - El Segundo is open now. It will close tomorrow at 12:00 a.m.