This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I found a cockroach in my room. The kitchen doesn't come stocked - only if you ask for supplies. Lots of things were broken and hastily fixed or patched with caulk (the drawers on my dresser didn't stay closed) The breakfast was coffee and a granola bar if you were lucky, an oatmeal packet if you were even luckier.
Business response:
Dear Corinne, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported regarding cockroaches. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We also regret the frustrations you experienced due to our breakfast options, and we assure you we will address your concerns appropriately; we are grateful for your patience and hope you will consider staying with us again.Sincerely,Hotel Management
Easy ascess
Clean but old It was an OK stay for the price. Everything was old though. The flat screen TV was 6 inches thick and dim. Needs an upgrade in decor to keep up with the competitors.
Business response:
Dear Guest, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
.
Good location, not bad for budget travel. I was in town for an event and needed to budget my travel. For the price and what it was worth, it wasn't terrible. The room wasn't too bad, close to the airport, restaurants, convenience stores and Starbucks were all within walking distance. right across from a bus stop if you are local, or were local. The only complaint I really have is that the halls when coming and going smelled pretty bad, but for what you pay for it's not terrible. You get what you pay for.
Business response:
Dear Elizabeth, We deeply regret the experience you had during your stay. We appreciate your feedback about your recent stay during your event. It's good to know that the location provided convenience and affordability. We apologize for any odors in the halls and will address this issue. We understand the importance of providing value for your budget, and your comments will help us improve. Thank you for your insights, and we hope to welcome you again in the future for an even better experience.Sincerely,Hotel Management
Friendly staff Staff was very accommodating & friendly. Room was comfortable.
Business response:
Dear Karen, Thank you for choosing Extended Stay America. We're thrilled to hear that our staff provided excellent service and that you enjoyed a comfortable room during your stay. Your positive feedback is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.