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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Internet connection was difficult—would not allow me to connect because “my name or room number was incorrect,” neither was true. Staff kept telling me it was on my end, which was not accurate. They offered to connect me to their tech support, which I wasn’t happy about. They did find a “work-around” by providing some other login. Thankful I was able to get my work done, after all.
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Business response:
Chris, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I likes everything other that our bathroom trash can appeared to have a fresh trash bag with a bloody Kotex on top that was opened up. Non of us have a cycle, so not sure who forgot to dump the trash before our arrival!!.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant time with us, but we are sorry for the housekeeping service issue you encountered. We have shared your feedback with the appropriate team so that we can improve our service moving ahead. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
Perfect
Business response:
Gerardo, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Location was good. Staff was friendly. Place needs updating .
Business response:
Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Loved the bed and pillows! Plenty of parking and close to everything you might need; food, stores, etc.
Business response:
Thank you for staying at Extended Stay America. It is a delight to know you enjoyed the convenience of our ideal location and that you had a great night’s sleep in your cozy bed. On behalf of everyone here, we invite you for another enjoyable stay. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Bill, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Easy to locate Basic but adequate Getting a little worn in public areas
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,403 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.